@AirtelNigeria@NgComCommission@ConsumersNCC kindly I need compensation for my 5G router subscription I did 3 month subscription and I lost 4 weeks because I could not have internet. Because @AirtelNigeria refused to attend to the matter. The number for the router is 9123175843
@NgComCommission@AirtelNigeria Up till this moment, no resolution, they keep sending text that it is resolved without doing anything. They just keep sending same template of text. Am already tired it's 2 weeks already.
@NgComCommission
Kindly request Airtel to restore my network on the router (9123175843), last week no network for 5 days then it worked for few days, this week 2 days is gone no network and they always send text after calling them that it is resolved... (They lie).@AirtelNigeria
@AirtelNigeria@NgComCommission I have seen the message but I have not seen a technician to come rectify the problem this is going to two weeks and counting with no internet and no reimbursement of days lost.
@AirtelNigeria@NgComCommission This is the 3rd day going back and forth. My 5g (ODU) router with 2 active bundle is still not working despite the calls and messages. Yet not compensation for the days lost.
@AirtelNigeria@NgComCommission I have sent the lead and nothing is being done, a whole week is already about to be wasted and no visible solution, I have to get compensated for all the days lost.
@AirtelNigeria@NgComCommission But up until this moment it has not worked, and I have replied you at the Dm too, I am currently using my MTN data to be waiting for you to resolve my airtel bundle problem, who will compensate for the days I have been unable to use the router.
@AirtelNigeria why would you blatantly lie that my issue is solved yet I didn't get any response from your DM after sending the number? Even after calling your customer care, nothing was resolved only to get a text that it is. I have 2 active bundle yet the router is not working