@IncConnection My order has exceeded the 5-day SLA by 7+ days. I was given multiple delivery promises (store, warehouse, courier) including yesterday, all missed. Tracking was reset with no explanation and no response from support or management. I need urgent resolution.
@IncConnection stop deleting my posts! This is the 3rd one deleted!
My delivery is out of the SLA frame, contact with management and skooch delivery has done nothing but empty promises
@IncConnection Day 6. Order placed 26 May. Tracking 8024196694 has shown no movement since 30 May. Skooch confirms the parcel is at a Cape Town warehouse, yet no delivery date or meaningful update has been provided. Complaint ref: 9000503788. Please resolve.
Emails has been sent
@IncConnection Day 6 and still no delivery. Order placed 26 May.
Skooch confirms the parcel is at a Cape Town warehouse. Investigation logged, but no progress or meaningful updates.
When will my order be delivered?
@IncConnection Day 6 and still no delivery. Order placed 26 May.
Skooch confirms the parcel is at a Cape Town warehouse. Investigation logged, but no progress or meaningful updates.
When will my order be delivered?
Stop deleting my posts!
@IncConnection@MartinTheWhinja Stop apologising and change your systems! Customers would flock to decent customer service and timely delivery! All you do is apologize but prefer using a service from skooch and they cannot be bothered to fix anything
@IncConnection unhappy with the service I’ve received regarding my delivery
I was told to wait and if it’s not delivered to make contact, I want an update today! Since today is the last day. There’s been no progress on the tracking system!
@IncConnection Today is the 5th working day since I placed my order on 26 May. Tracking has been stuck for days and Skooch logged an investigation ticket this morning with no feedback so far. Looking for an update on my order please. Disgusting customer service !!!
Let it be remembered in history
We have never started a war.
We have never invaded anyone.
We have not killed children.
We have protected our homeland, dearer to us than our lives.