@JagexAsh Hey @JagexAsh thought I’d give this thread a shot in case you didn’t see my post, and above for reference, the unthinkable has happened and I’m not sure what to do. Support haven’t been able to address my issue so this is a last ditch attempt before I quit for good, I guess.
@JagexAsh Hiya; so, my account keeps getting locked due to what I can only assume is someone figuring out my log in details. They won’t be able to get in (I hope) as everything is authenticated to my phone. It’s just getting annoying having to unlock it constantly. Any Ideas?
@JagexAyiza@JagexSupport@JagexSarnie
I’m really sorry to tag you in one of these I just don’t know what to do.
My Jagex account has been hijacked (last year) and I’ve been waiting for support, was expecting something on the roadmap to help but haven’t seen anything to help.
@JagexAsh I’m really sorry to tag you in one of these I just don’t know what to do.
My Jagex account has been hijacked (last year) and I’ve been waiting for support, was expecting something on the roadmap to help but haven’t seen anything that can assist with my issue.
@JagexAsh Hi Ash. I’m having an absolute nightmare with the billing team, I bought 10 bonds and never received them, they were not on another account or in rs3 and I sell my bond straight away. The support team send me to PayPal, I went to PayPal, and then I was met with
@JagexAsh Thanks man. Never really have luck with them. The bottom line is I’ve definitely been charged for ten bonds I haven’t received. I currently have none in the bank nor my pouch. So I am a little confused. Hopefully they respond to one of my tickets.
@JagexSupport@JagexAsh Hi guys. I bought three separate sets of bonds on my account and have only received 20/30. I have been charged for them all and have submitted two tickets but not gotten a response
@JagexAsh They got back to me man, and directed me to the same links I’ve already explored and to no avail. It’s alright if nothing can be done il just have to make sure I log in regularly until they get bored. Cheers @JagexAsh
@JagexSupport I have visited these and have all of my security up to scratch but they still have my username therefor they can still spam log in attempts and get me locked @JagexSupport
@JagexSupport Hiya; so, my account keeps getting locked due to what I can only assume is someone figuring out my log in details. They won’t be able to get in (I hope) as everything is authenticated to my phone. It’s just getting annoying having to unlock it constantly. Any Ideas?