โOn many occasions, youโll find it is much easier to apologize than it is to get permission.โ
~ Rear Admiral Grace Hopper
She programmed the first computer.
๐๐ผ๐ ๐๐ผ ๐๐๐ถ๐น๐ฑ ๐๐ฟ๐ฒ๐ฎ๐ ๐ง๐ฒ๐ฎ๐บ๐?
One of the most critical components of your leadership is the well-being of your team. To have a great team, they must have the trust, commitment, and accountability necessary for high performance. Yet, there is no simple cure for all of these issues. And I often see that managers don't understand that some conflicts in a team are normal and healthy, especially during team formation.
Patrick Lencioni, in his book "๐ง๐ต๐ฒ ๐๐ถ๐๐ฒ ๐๐๐๐ณ๐๐ป๐ฐ๐๐ถ๐ผ๐ป๐ ๐ผ๐ณ ๐ฎ ๐ง๐ฒ๐ฎ๐บ," identified those dysfunctions:
๐ญ. ๐๐ฏ๐๐ฒ๐ป๐ฐ๐ฒ ๐ผ๐ณ ๐ง๐ฟ๐๐๐: Members of effective teams must feel safe enough to open up, share their ideas and acknowledge mistakes without fear of ridicule or retribution.
Establishing trust among a team takes time, and it's crucial to understand that this process must start with you. This entails keeping your word, being trustworthy, and setting an example for others.
๐ฎ. ๐๐ฒ๐ฎ๐ฟ ๐ผ๐ณ ๐๐ผ๐ป๐ณ๐น๐ถ๐ฐ๐: Healthy conflict is essential for robust discussion, leading to creative problem-solving and consensus.
Encourage them to engage in constructive, lively debate and question one another's ideas when disagreeing. This can be challenging at first, especially for shier team members. Ask direct, open-ended questions that will get everyone's attention during meetings. It is also good to train your people in conflict-solving methods.
๐ฏ. ๐๐ฎ๐ฐ๐ธ ๐ผ๐ณ ๐๐ผ๐บ๐บ๐ถ๐๐บ๐ฒ๐ป๐: Without members committing to decisions, plans cannot be implemented, and objectives cannot be achieved.
By actively encouraging team members to weigh in on issues before you ask them for a commitment, you can discourage "after-meeting meetings." Note those who remain silent and attempt to get their opinions.
๐ฐ. ๐๐๐ผ๐ถ๐ฑ๐ฎ๐ป๐ฐ๐ฒ ๐ผ๐ณ ๐๐ฐ๐ฐ๐ผ๐๐ป๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐: Everyone needs to take ownership of their decisions and actions; otherwise, progress is hindered and objectives remain unrealized.
Accountability is critical for your team members, both to one another and themselves. Make sure everyone is accountable for their work and behaviors to begin with. Encourage team members to provide regular, mutual feedback on each other's performance, behavior, and accomplishments.
๐ฑ. ๐๐ป๐ฎ๐๐๐ฒ๐ป๐๐ถ๐ผ๐ป ๐๐ผ ๐ฅ๐ฒ๐๐๐น๐๐: All efforts must focus on achieving team results before celebrating individual accomplishments.
If you want to overcome this dysfunction, make sure that your team members concentrate on the true objectives of the team and company. Another tool that can help here is OKRs, which you can use to align people's and the team's goals.
#teams