Paz

[Paz @ShahShahp]

@AHS_Warranty Day 15 and still no response or follow
Up phone call and no AC for my family - this is a JOKE

[Paz @ShahShahp]

@AHS_Warranty - I have called AHS 3 times on an issue with my HVAC system - nobody responds and in the meantime I have no AC for my family - it’s ridiculous that I have a platinum plan and poor service and I have to resort to this public platform to get their attention

[Paz @ShahShahp]

@AHS_Warranty No one has responded as expected - I sent a direct DM with the information and no response - now what??

[Paz @ShahShahp]

@AHS_Warranty I have DM’ed you - let’s see how long it takes you to respond with actions

[Paz @ShahShahp]

@Costco who can help escalate an issue in a refund that I am still waiting for after 8 weeks and 10 phone calls

[Paz @ShahShahp]

@Costco I have been waiting weeks on a return via freight - I have 10 phone calls with Costco and nobody seems to take ownership of this and I am getting the run around - I am now going more public - somebody needs to sort out my refund asap

[Paz @ShahShahp]

@TIAA Issue still remains outstanding - I have now had 3 more calls with still no resolution - called to speak to Supervisor who is never available and I have been told my paperwork is in order and yet the processing team cannot complete this - the revised paperwork was sent in Feb

[Paz @ShahShahp]

@TIAA why does your customer service suck? I am battling to get through and then when I get through your call centre staff are useless. I am looking to move my life insurance into a living trust , submitted all paperwork and nobody has completed my ask and nobody competent

[Paz @ShahShahp]

@TIAA 646-784-4121

[Paz @ShahShahp]

@TIAA Now what?

[Paz @ShahShahp]

@TIAA Sent direct message to TIAA

[Paz @ShahShahp]

@British_Airways I keep being told it’s with back office - crazy now 6 calls in

[Paz @ShahShahp]

@British_Airways - customer service is poor - I am eligible for an upgrade online which I am trying to complete and I am told I have to call Customer Service - I called now 4 times and they cannot process my upgrade and cannot explain what is the problem online

[Paz @ShahShahp]

@British_Airways Nobody has responded as usual

[Paz @ShahShahp]

@British_Airways Zero information from customer support other than we can offer a full priced upgrade - absolutely not helpful - I have DM’ed now

[Paz @ShahShahp]

@AmericanAir we have just booked flights to Dominican Republic and we have 2 children aged 5 and 7 and none of us are seated together - we called AA and have been told nothing can be done - how is that possible? - this is not allowed under Air Passenger Protection Regulations