@airindia Quick update. After 17 hours on the phone, the flight was magically reinstated! Thanks @airindia for not helping! Last time flying with them.
@airindia (Part 1) I got an email to upgrade their ticket which I did. Payment goes through on my end and because of some glitch on their end stating didn't recieve payment and canceled my entire trip.
@airindia@airindia AirIndia has officially stated they will not help in anyway. What a terrible airline and service. They really know how to screw the customer. Last time I will ever fly AirIndia! You just have lost a lot of business from my family
@airindia You have officially lost all mine and my families business. It's a shame how terrible the service and operations is for this airline. After an exhausting 14 hours on the phone AirIndia has washed their hands and said it's not their problem.
@airindia I have sent you the details. Please review as high priority as my parents original flight is tomorrow at 10am EST (which has been canceled by you!) and it's already 9:17pm EST!!!
@airindia@airindia (Part 3) Are you serious?? Terrible service and the incompetency is out of this world. You will definitely be losing lots of clients with this horrible service. You really need to evaluate your operations and how your technology works.
@airindia (Part 2) Literally have been on the phone for 9 hours. to now find out they have washed their hands and said nothing can be done. If I want to re-book I can at current rates and pay a change fee. Now this is costing me and extra $1,300.
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