Shalini Singh

[Shalini Singh @Shalini_Sing]

@Flipkart @flipkartsupport @PiyushGoyalOffc @_Kalyan_K

Despite following up multiple times and escalating the issue with one of my order on social media, I was not provided with any resolution for my 7-day exchange offer. My money has been stuck with you guys for 13 days now

[Shalini Singh @Shalini_Sing]

I have kept the packaging for further investigation if required.

[Shalini Singh @Shalini_Sing]

@Amul_Coop
Amul cream with expiry date Sep 25 had so many small worms
This is not expected from Amul.

[Shalini Singh @Shalini_Sing]

IT HAS BEEN MORE THAN 1 N HALF MONTH NOW SINCE I HAVE BEEN FOLLOWING UP ON THIS ISSUE.
THE ISSUE IS NOT YET RESOLVED, BUT NO ONE FROM CUSTOMER SUPPORT IS RESPONDING OR ATTENDING TO THE ISSUE.

@Flipkart @flipkartsupport

[Shalini Singh @Shalini_Sing]

@Flipkart @flipkartsupport @PiyushGoyalOffc @_Kalyan_K

Despite following up multiple times and escalating the issue with one of my order on social media, I was not provided with any resolution for my 7-day exchange offer. My money has been stuck with you guys for 13 days now

[Shalini Singh @Shalini_Sing]

#CustomerExperience #onlineshopping #Flipkart #flipkartscam

[Shalini Singh @Shalini_Sing]

@flipkartsupport As if you reply over private chat, no replies on DM.
I want my money back.

[Shalini Singh @Shalini_Sing]

@flipkartsupport No, the 'Sell-Back' option your team has provided has a technical issue, and I am not able to use it.
Your team is highly unprofessional, they stop responding and disconnect the phone. Refund my money.

[Shalini Singh @Shalini_Sing]

@Flipkart @flipkartsupport
This is regarding one of my order (with exchange).
It has been 10 days since the new product was delivered but the exchange product(old) hasn't been picked up.
I have followed up with customer support multiple times, but I am not getting any solution.

[Shalini Singh @Shalini_Sing]

@flipkartsupport No, your team is not actively working on it. I have been following up with them for a week now. They do not have any updates on this issue.