Shannon

Hello

[Shannon @ShanMEnman]

@Spotify Bring Back Daily Drive or Replace it with a comparable playlist with music and news

[Shannon @ShanMEnman]

@Spotify @PopBase DAILY DRIVE

[Shannon @ShanMEnman]

@Spotify @bts_bighit Bring Back Daily Drive or Replace it with a comparable playlist with music and news

[Shannon @ShanMEnman]

@Spotify @TyWMyers Bring Back Daily Drive or Replace it with a comparable playlist with music and news

[Shannon @ShanMEnman]

@Spotify Bring Back Daily Drive or Replace it with a comparable playlist with music and news

[Shannon @ShanMEnman]

@Spotify Bring Back Daily Drive or Replace it with a comparable playlist with music and news

[Shannon @ShanMEnman]

@Spotify Bring Back Daily Drive or Replace it with a comparable playlist with music and news

[JJ Jotc @gotcegg]

@GOTConquest @WBGamesSupport @wbgames

Follow-up to https://t.co/qtV7LbjcwG

It's been over 24 hours since the last message from WB. I opened my first ticket yesterday morning when I woke up and saw what happened, opened another last night when WB responded to my X post, and opened a final one this morning because I'm running out of ideas.

My post yesterday literally stated that I have had a ticket open and it's not being responded to. WB's response? https://t.co/DwJ3NOXFtN

"Please submit a ticket at ... and one of the support agents will look at it". Is there even a human in the loop reading these posts?

Just feels like a major slap in the face and the disrespect is not lost on me. I hope it isn't lost on the rest of the community.

I have a feeling I'll get another automated response to this post, but regardless...
Ticket 1: Opened 6/5/25 8:20am PST #12947630
Ticket 2: Opened 6/5/25 11:39pm PST #12948790
Ticket 3: Opened 6/6/25 12:29pm PST #12949615

The last response from WB to me was 6/5/25 10:34am PST. 27 hours later, nothing.

[Shannon @ShanMEnman]

@WBGamesSupport @gotcegg I'm pretty sure he knows the ticket has been received. That's not the issue here.

[JJ Jotc @gotcegg]

@GOTConquest @wbgames @WBGamesSupport

Approximately 19 hours ago, at 3:30 AM PST, my Game of Thrones: Conquest keep was compromised. To those familiar with the game: My keep name is ξᵍᵍ and I play in kingdom 1639.

A malicious actor accessed the Facebook account linked to my keep, and within under an hour, they managed to lock me out and steal the account.
They made ten $1 purchases, submitted them in a support ticket, and in less than 60 minutes, WB Games support facilitated a full transfer of ownership — handing my account over to the thief.

Let me be very clear:
I’ve spent over two years building this keep, and I’ve invested a six-figure sum (USD) into this game.
And yet, Warner Bros. allowed a stranger to steal my account in under an hour by spending ten dollars and filing a single support ticket.

The moment I realized I had been locked out, I submitted my own support ticket with 20+ screenshots of purchase history, battle reports, and internal account info — proof that I am the rightful owner.
WB’s response?
They refused to restore my account unless I could provide the 10 most recent receipts — the ones made by the perpetrator, which I obviously don’t have.
I also cannot generate 10 new receipts because I am locked out of the account.
Since then, I’ve submitted six additional responses to the same ticket thread — and it’s now been over 12 hours with no reply.
It took them 30 minutes to give my account away. But when the rightful owner tries to reclaim it? Silence.

This is why I’m making this public.
Because the lack of security and complete disregard for customers is staggering.
There appears to be no real process to recover your stolen account. There is no protection for the time, money, and passion players invest.

Members of the GoT:C community have stood with me in the official Discord to raise awareness. But WB Support has remained silent.
There is no urgency. No accountability. No integrity in how this situation has been handled.
To my fellow players: Please take this as a warning.
Everything you’ve built and paid for can be taken from you in minutes, and WB will do nothing to protect or restore it.
Do not make the same mistake I did — don’t invest in a game where your account can be stolen this easily, with zero recourse.

To WB: I await your response. This is not just data.
It’s two years of time, and over $100,000 of real investment.
And I will not stand by while it disappears in silence.

[Shannon @ShanMEnman]

Thanks Wild Child for spending 3,088 minutes with me in 2022. I couldn’t stop listening to Expectations. #SpotifyWrapped https://t.co/bJFKw82Yg3

[Shannon @ShanMEnman]

@thisiswhoiamno1 @ReaIDonaldJT__ So much yes 🤣 Full speed ahead to Idiocracy (it's a movie before anyone gets all worked up)

[Shannon @ShanMEnman]

@shutrbugg @merryheart22 @CBSNews The Tweet needs to be edited... Get on it @elonmusk

[Shannon @ShanMEnman]

@Sum1ElseAgain @GraceAl38236563 @CBSNews Says "The" Driver....js

[Shannon @ShanMEnman]

Yo @Spotify How many times do I need to clear my cache to get the retired BuzzFeed podcast out of my Daily Drive? It's been the same episode since December ffs

[Shannon @ShanMEnman]

@RandxmD @Forbes Fucking Comedians should stick to comedy rather than personal attacks

[Shannon @ShanMEnman]

@DesireeUnger @CBSNews @weijia isn't Sweden supposed to be neutral?

[Shannon @ShanMEnman]

@FedExHelp why is it impossible to schedule or reschedule a ground pickup using printed labels provided by another company without a confirmation number? Stupidest thing I've ever heard

[Shannon @ShanMEnman]

@TulsiGabbard @joerogan @MMAjunkie Hell yeah Tulsi! That's what being a "Great American" used to mean.... Keep the conversation going ♥️