The official Twitter account for Shangri-La at The Fort, an emerging contemporary lifestyle district in the heart of Bonifacio Global City #shangfortcomesalive
@ShangriLaHotels @_helloCAM Thank you for reaching out to us, Cam. We are truly concerned about the experience you have shared. We understand our management team has contacted you separately regarding this matter, and we will keep you posted on updates should they arise.
@ShangriLaHotels@samertins Hi Sam, thanks for your message. We only have hair dryers available but if you bring over the other items, we do have adapters available for your use. :) You may inform Housekeeping upon your arrival to request for them. Thank you and we look forward to welcoming you here with us
@mcmanaloto We hope that you were still able to push through with your reservation at High Street Cafe. Kindly let us know if you need further assistance. Thank you.
@mcmanaloto Hi Marissa, thank you for letting us know and we are sorry for the experience you had regarding buffet inquiries. While we wish you had a better one, we are glad you shared this with us so that we can look into this and ensure we improve.
@ShangriLaHotels@clairecockram Hi Claire! Thank you so much for your kind words. Glad you had an excellent experience with us. Looking forward to welcoming you back :)