Shanna Heyes

Daughter, Sister, Friend, Girlfriend, Organiser and Lover of Laughter

[Shanna Heyes @ShannaHeyes]

@Ctt_helpdesk I urgently need assistance with a delivery. I've contacted on multiple platforms with no response, please contact me ASAP. Thanks!

[Shanna Heyes @ShannaHeyes]

@CTTExpressES can someone please contact me URGENTLY about a package that was out for delivery yesterday but wasn’t delivered. [email protected]

[Shanna Heyes @ShannaHeyes]

@superbalist my delivery arrived 6 days late with a pair of shoes missing and I can’t get hold of anyone to assist! I’m fuming! Call lines are down and no one responding to my emails. #customerservice

[Shanna Heyes @ShannaHeyes]

@UIFBenefits - how is it that a mother with a newborn has to follow up multiple times and still no payouts?!?! I want and NEED my money!!!

[Shanna Heyes @ShannaHeyes]

@JHBWater still no water 2 hours passed the resolution time. Please can you update us?

[Shanna Heyes @ShannaHeyes]

@JHBWater @heinb4 Please can you update us?

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb @lebolekwadi Why no ETR, it happens weekly, by now you should know how to fix the problem? Or are they using the site as a teaching site for new technicians every time?!?!?!

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb Power out in Greenstone Hill, what’s happening? @GreenstoneCommu

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb what happened to power in Greenstone hill? @GreenstoneCommu

[Shanna Heyes @ShannaHeyes]

@JHBWater - this started yesterday early morning at our neighbours house in Greenstone Hill and it still isn’t fixed. Today it’s even worse! #water #cityofjhb #waterproblems #JoburgUpdates @GreenstoneCommu

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb @carteblanchetv - I think it’s time this issue gets investigated.

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb @HausOfFerosh @CityPowerJhb “Lights the way in Johannesburg” - what a joke!!!

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb @CityPowerJhb “Lights the way on Johannesburg” - what a joke!!!

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb your description is a joke! “Lights the way”... read your tweets over the last few weeks - power outages left right and centre, your description is far from the truth! #JoburgUpdates #eskom #poweroutages @GreenstoneCommu

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb @HausOfFerosh This is not acceptable!!! How difficult is it to get an update for an outage that has been ongoing for hours

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb Maybe you should get a new team to fix the problem as they obviously didn’t know what they were doing when they fixed it yesterday, and the hundreds of times before that. Are they even electricians?

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb You guys can so easily turn our power off when the time comes but when it comes to switching it back on there are always issues or you can’t find the switch! How many times do you get to apologize for this shit?!?!

[Shanna Heyes @ShannaHeyes]

Actually it’s meant to be on at 14:30 already!

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb no power in Greenstone - loadshedding meant to have ended almost 2 hours ago? Please respond ASAP!

[Shanna Heyes @ShannaHeyes]

@CityPowerJhb Greenstone Hill seems to be out?