Shardul Natu

[Shardul Natu @ShardWho]

@IndiGo6E @fancytourtravel Indigo will just make posts like these, showing concern, but won't do anything!

#BhindiGo

[Shardul Natu @ShardWho]

@IndiGo6E Again, stop pulling these social media fake concerns! You just closed another ticket that we raised through [email protected]!

I think you should rename this to [email protected]!!

Tickets closed without action: 22963065, 22712442

#BhindiGo

[Shardul Natu @ShardWho]

@IndiGo6E's new avoidance tactic is that they'll promise you your refunds/reimbursements and ask you to email them. But they'll close the ticket within a few days without even a single response!

Pathetic customer service!!

#BhindiGo

[Shardul Natu @ShardWho]

@IndiGo6E @Harsh99304477 When #BhindiGo says "some time", what it really means is "never"!

[Shardul Natu @ShardWho]

@IndiGo6E @santu71182 #BhindiGo be like!

Awwww, sorry for the inconvenience, we care, please DM, followed by no response for days!

[Shardul Natu @ShardWho]

Beware! @IndiGo6E will just respond to your tweets to show concern, but will do nothing for days after you "share" your concerns!

Don't give in to the fake concern that they show! Instead let's just call them #BhindiGo that seems to get me some responses every time I do! :P

[Shardul Natu @ShardWho]

@IndiGo6E @davidbilla121 Stop lying to people on social media just to show that you care, when you clearly just ignore any DMs!

#BhindiGo

[Shardul Natu @ShardWho]

@IndiGo6E @MayyankK3246 #BhindiGo

[Shardul Natu @ShardWho]

This is what @IndiGo6E does!

They'll respond to your post publicly showing concern, and then ghost you on DM!

#BhindiGo

[Shardul Natu @ShardWho]

@IndiGo6E I guessed that this was just a publicity stunt . No response to the message I sent!

Please don't try to show that you care if you don't!

#BhindiGo

[Shardul Natu @ShardWho]

@IndiGo6E, absolutely horrible customer service for passengers stranded at an international airport. No guarantees with reimbursement, plus 3+ hour wait for an arranged cab to the hotel! Worst international airline for sure!

[Shardul Natu @ShardWho]

@IndiGo6E, absolutely horrible customer experience for passengers stranded at an international transit airport!

No one to help in a non-English speaking country.

3+ hours of waiting just for a cab to the allocated hotel.

And no clear communication as usual.

#BhindiGo

[Shardul Natu @ShardWho]

@vfsglobalcare @TheSunnyGupta @vfsglobalcare: I think what you really wanted to write was "Hi Sunny, we have shared the same useless response to your query via DM that we do with everyone struggling to get through their appointments on our website." Right?

[Shardul Natu @ShardWho]

@vfsglobalcare @prafullavlsi @vfsglobalcare, please note that all support-India channels are an epitome of unprofessionalism and uselessness, and cannot be contacted through any helplines or emails

[Shardul Natu @ShardWho]

@vfsglobalcare @ALJVD1 Lol @vfsglobalcare, they just asked to ignore your DMs and the one thing you do is DM and announce it publicly that you DM-ed them. Hahahahahahahah! #RIPLogic

[Shardul Natu @ShardWho]

@vfsglobalcare @Veeru707 @Veeru707, was it another useless response from @vfsglobalcare?

[Shardul Natu @ShardWho]

@vfsglobalcare @YeshwanthDomak2 @vfsglobalcare, I am going to do the same if you keep being unhelpful

[Shardul Natu @ShardWho]

@vfsglobalcare @Rishabhsharmaa @vfsglobalcare, you have not yet found a solution to the migration issues that thousands of applicants are going through to even make payments. What steps are you taking to ensure that you're actually working on the real issues rather than regurgitating "we are committed to ..."?

[Shardul Natu @ShardWho]

@vfsglobalcare @amitbeiiitc Yep, and all other helplines for @vfsglobalcare are useless. They either never connect, or regurgitate the same unhelpful response

[Shardul Natu @ShardWho]

@vfsglobalcare @LarkinNRogers Stop being so unhelpful @vfsglobalcare! And please go back and test the user experience of your website rather than responding with the same useless messages to everyone