@_Gin_3 Thank you for your message. I am really sorry about the trouble. We previously did have a japanese agent, However as of now he is unavailable and thus we are soon to have a japanese speaking person in the team.
@GGamushara Our sincere apologies about the trouble. May we ask you to get in touch with our customer service team on [email protected] so that they can further assist you.
@ukiwakudasai Thank you for your message. The block is printed with a white suppression and thus any part left undesigned would appear white. メッセージありがとうございます。ブロックは白の抑制で印刷されるため、設計されていない部分は白で表示されます。
Hi,
I am extremely sorry for the delay in response. We just had a word with the service department and you can simply save your order (Do not pay) and share your basket ID with us. We will add the 30% discount for you. :)