Shauna

[Shauna @ShaunaS_des]

@amazonnews That's a relief... let's hope some of it goes toward your Shipping and store business. Orders continuously get delayed and eventually lost! Representatives can't track it, don't have the resources, skills or inclination to figure out why or make it right or even complete delivery

[Shauna @ShaunaS_des]

@agoda @sugico44 Very inline with your customer support channels where you'll take your own time to process requests after making the customer do your work and then conveniently wait for the checkin date and then react.... #inefficient #NoCustomerSupport

Sad to see so many posts of this

[Shauna @ShaunaS_des]

@agoda @sugico44 Your agent told me to contact the hotel — I did, and they approved my date change. I shared proof.

Now Agoda is refusing to honour it.

Customers shouldn’t be sent in circles. Please resolve.

#CustomerService #Unethical #TravelFail

[Shauna @ShaunaS_des]

@InsightRadarX @Samsung @SamsungCanada thanks for sharing this! While you are probably right about most of them. Samsung washing machine and customer care is by far the worst!!!! It's amazing how they knowingly sell defective machines

[Shauna @ShaunaS_des]

@Samsung Probably a typo in the tag line... more like cheating the world with defective appliances! Zero customer service,

Nothing about your appliances or service indicate even the hint of "efficiency"

[Shauna @ShaunaS_des]

@SamsungCanada @Samsung @SamsungMobile @SamsungUS how does one get someone to act in your company!!! Please stop selling defective appliances and have some sort of service resolution it's been weeks now and your "supervisors" have still not called!!! Kindly give me an escalation emailid #worstAppliance

[Shauna @ShaunaS_des]

@SamsungCanada Still no reply! #NonExistantCustomerService #PoorQualproducy @Samsung

[Shauna @ShaunaS_des]

@SamsungCanada And again the very same issue. @Samsung I cannot keep having your expensive, poor quality, faulty appliance continuously flood my house. I love that the resolution is - we know it does not work so next time we'll get a service professional over faster... instead please replace!!

[Shauna @ShaunaS_des]

@SamsungCanada Your customer support is extremely unprofessional and unhelpful! And more than an inconvenience it's a liability and can lead to property damage the way Samsung is handling it!! Kindly provide me with a contact of someone who will care enough to fix the issue! 3 weeks without...

[Shauna @ShaunaS_des]

@SamsungCanada Hannah from customer service refused to listen or do anything to help! She kept repeating the same thing and said as long as someone enters the house her job is done!

[Shauna @ShaunaS_des]

@SamsungCanada Stop selling defective appliances! Bought a brand new Samsung washing machine! Has not even been a month and we have had 2 floods in our house. The tech and customer services are incompetent and unprofessional and say it's fixed despite it leaking!! #unethical

[Shauna @ShaunaS_des]

@ronmortgageguy Agreed. But some key variables need to change drastically in order for the decline to slow down. E.g US and Canada making a deal

[Shauna @ShaunaS_des]

@airtelindia @iamRashmika @airtelindia wish you’ll would follow both your claims to “connect” and “protect” ! You’ll still haven’t updated my plan with all the features paid for. Your customer representatives sadly aren’t even aware of your plans and products! Supervisors don’t exist!

[Shauna @ShaunaS_des]

@HDFCBank_Cares Still no response from Anay… besides his template to redirect customers to their DM where their messages never get responded to! #UnethicalBankingPractices

[Shauna @ShaunaS_des]

@HDFCBank_Cares Hi Anay, wish you and your team would stop ignoring and be responsive once you’ll redirect people to dM’s the purpose shouldn’t be to try and shut them off from you page…
Kindly provide me with the right email id to get your banks unethical practices reversed #UnethicalBanking

[Shauna @ShaunaS_des]

@Columbia1938 @starwars Please do not use DM as a channel to ignore customer support! It’s been a day and you’ll have still not responded. #poorCustomerService