Michelle Boyle

[Michelle Boyle @SheliB22]

@HomewoodSuites I am unable to DM your account. It is blocked.

[Michelle Boyle @SheliB22]

@HomewoodSuites since when is it one night a week for the evening reception? We booked Homewood because they offer dinner and drinks M-Th. Only to arrive and find it’s only Wednesday. We leave that morning. So much for relaxing after 2 busy days before we head home. Total crap.

[Michelle Boyle @SheliB22]

@Hertz Husband picked up at car rental at Midway Airport this morning. He has no sense of smell so did not notice that it has a HEAVY smoke smell interior. Not impressed at all. And no, we can’t switch it out, no time in the day. Almost 2 hrs round trip to get it.

[Michelle Boyle @SheliB22]

@HiltonLBV This is months late but I want to say THANK YOU for an amazing stay for my birthday. The hotel, staff and location are the best. Can’t say the same for @HiltonGrandVac rep. on our way out. We were supposed to return in January for my daughter’s birthday. They lied.

[Michelle Boyle @SheliB22]

@HiltonGrandVac @HiltonHonors @HiltonHelp Grand vacation package salesperson LIED about where we could book trip. “Yes you definitely can stay at this hotel!” Calls to HGV have resulted in conflicting answers. I want what I payed for. No one is helpful here! Not even trying.

[Michelle Boyle @SheliB22]

@HiltonHonors Can you clarify that our upcoming July 4th Peregrine Hotel Omaha stay will only receive $12pp f&b credit instead of breakfast? Does that even cover a continental breakfast onsite? How is this change a “benefit” to a gold or diamond member? Feels like a downgrade!

[Michelle Boyle @SheliB22]

@Reb0rp @PhilipsResp The did not respond. Asked for my location without sending me a DM link. Send link when I called them out. 23 hours since and not a single word of response. I was going to tag @PhilipsCare but that’s a joke. They don’t care at all. Best of luck to you and all of us.

[Michelle Boyle @SheliB22]

@PhilipsNA @PhilipsCare @PhilipsResp Your FAQ page does not answer the 2 ?’s we need: WHEN will you get us a safe cpap? Or WHERE do we send the receipt for reimbursement? (Doc ordered new machine now, insurance says no.) $1k is a lot of $ from us when YOU aren’t fixing this.

[Michelle Boyle @SheliB22]

@PhilipsResp Why are you asking people to DM you and then not responding at all, even 20 hours? How is that “offering more specific information?”
Instead of doublespeak and misdirection tell the truth: you have NO plan, you have NO timeline and you have NO answers at all.

[Michelle Boyle @SheliB22]

@PhilipsResp I’d love to DM you that information. Your account won’t allow it.

[Michelle Boyle @SheliB22]

@PhilipsCare @Philips CPAP Registered, Dr said “call DME”. DME said “we have nothing to do with this- we can sell you a new non-Philips cpap.” Is the choice cancer risk, 40+ apnea’s an hour or spending $100’s? Sending us to register and not having a safe solution is criminal.

[Michelle Boyle @SheliB22]

@PhilipsCare Called the number for cPap recall help. Waited 15 mins only to be sent to another 15 min wait. Website has no real info on recall. Doctor didn’t even know about it. This device is the only reason my husband gets sleep at all. Need help now, not in a month or three.

[Michelle Boyle @SheliB22]

@TrubyHilton Tru needs to have individual shampoo and conditioner for some handicapped guests. I was unable to use the bulk dispensers, the desk had no alternative. Not all disabilities are wheelchair or hearing/visibility difficulties. Weak, deformed hands are a disability too.

[Michelle Boyle @SheliB22]

@American_Girl AG rewards won’t let me log in and says my email is not recognized. Signed up in store 2 years ago. Would really like to be able to use birthday reward for upcoming birthday gift. Phones at 2+ hours. Please help if possible.

[Michelle Boyle @SheliB22]

@BestBuy @BestBuy You sent out the advertising. You had sale flyers saying “Black Friday all month.” Now the price of my purchase on 11/13 has dropped in the REAL Black Friday ad. “Sorry, no price matches right now” is deceptive and disgusting. This is how to lose customers.

[Michelle Boyle @SheliB22]

@MetLife Email sent. I doubt you or anyone can fix this. Colossal error. 10x premium increase over the printed bill you guys sent me. I

[Michelle Boyle @SheliB22]

@MetLife thinks that after sending me a term life bill for $197 per year it’s ok to tell me “actually it’s $1,979 per year. Sorry, that first was a typo.” No, that’s not a typo. That’s criminal. Sorry doesn’t cover this. #insurancefraud

[Michelle Boyle @SheliB22]

@SamsClub “your order will ship in 1-2 days.” “Your order will not ship out for at least 4 weeks.” “I’ll cancel that for you.” “It’s too late to cancel this order, it’s shipping.” LIES and MISINFORMATION. This is how you lose customers!! I’ll be @OfficalCostco.

[Michelle Boyle @SheliB22]

@Wayfair I find it sick and twisted that you’re sending me emails titled “We found SHEETS AND SHEET SETS we HAD to share 😍” when my mattress is now 8 days past due and hasn’t even started shipping yet. Thanks for rubbing salt in the wound. I just want my bed!!!!!

[Michelle Boyle @SheliB22]

@Wayfair Why put delivery dates on your order pages if you have no hope of fulfilling them on time? I NEED my mattress!!! Shipping info sent to FedEx 9/4. Still hasn’t left the warehouse.