@VodafoneIreland I first made contact with you at the beginning of November and have been promised a call back every week since - now Nov 30th and nothing. I've called your contact centre and dm'd and still nothing. You're able to debit accounts but not provide customer care?
@Buseireann Just a continuous thing with a form lodged or not. Terrible service with misleading "real time"and timetable . It's not good enough but sure nothing gets done ridiculous carry on
@Buseireann Nx Timetable - is it just some days you adhere to it?
When on a call to "customer service" they try to advise that there is no specific bus at that time I enquired about - lies. The amount of money you're charging for a ticket I'd recommend getting your act together
@UtilityregCRU hi I've been in touch via email with regards to the handling process (and another issue) of @BordGaisEnergy and I've dm's also. You had said via email that I must wait on the resolution/action taken by BG - how when they don't respond about a serious issue?
@BordGaisEnergy@UtilityregCRU Neil you specifically have said this many many times and yet still nothing. Is there a time I should be expecting a call ?
@BordGaisEnergy I was speaking to someone this morning about a call for today - no response now. Can someone actually provide customer service this is getting beyond a joke
@BordGaisEnergy yesterday I was told I'd get a call and received nothing, today I was told the same. On the 9th working day now and yet no contact made besides the effort I've put in. This is customer service is it ???