@RoyalMail I’m struggling to submit a claim for the missing mail that was delivered to the wrong address. The fact that it’s such an important document, my child’s birth certificate to be exact, I definitely think more should be done to resolve this.
@Barclays I think it’s safe to say that after today, I will be looking for a new bank. The customer service I received at the Longbridge branch in Birmingham was horrible. I left there wanting nothing more than to close my account.