@DrJohnBarbieri The doctors office said they can login, but they don’t see any subjects/patients. Are you able to see all of your subjects and if so, what is the fix?
@DrJohnBarbieri I can log into ipledge but when my doctor does, she does not see ANY patients. What is that fix? PLEASE advise what doctor offices are doing in order to see the patients.
@MeghanKeating4 @FDA_Drug_Info Doctor offices- Are you able to access ipledge and see your patients? Are you accessing your old account or your new account to see the patients?
@DrJohnBarbieri@adgemc@yathatrachelp Dr. Barbieri, Are you able to access ipledge and see your patients? Are acceding your old old account or your new account to see the patients?
OK, I contacted ipledge, I get a hold of them after hours on the queue, then do a three-way call with the doctors office. Once the doctors office answers the phone, the ipledge representative states I cannot speak to all three of you and tells me that I need to hang up the phone
Are there any doctors offices out there that are able to access the ipledge system. Is it with a new transition in ipledge that you now have now two accounts. Do you have to access the old account to see your patients?
@heide67249022@US_FDA I am glad for you, but drs office as well as myself are still unable to log into ipledge. Still gives error message to reset password but never receive an email to actually reset it. 10 days still no Accutane!
@M25573462@US_FDA Just did it, left a message, FDA returned phone call and Stated ipledge is to contact me. FDA stated that ipledge is reaching out to dermatologist offices as well. I contacted dermatologist and have them call the FDA as well.