sherree wyllie

[sherree wyllie @SherreeWyllie]

@VirginAtlantic after flight V1044 arrived home to find our case was randomly checked, padlock broken w/ the screwdriver used left inside

[sherree wyllie @SherreeWyllie]

@VirginAtlantic Now further delays to flight V1044 after already being delayed 24hrs on flight V44. 100s of tired and stressed customers👎🏻👎🏻

[sherree wyllie @SherreeWyllie]

@KennyKeys67 @VirginAtlantic @CutPotatoTips @AnthonyKeys The extra charges on our room were laughable... had to pay them by credit card and we only ordered sandwiches and coffee!

[sherree wyllie @SherreeWyllie]

@KennyKeys67 @VirginAtlantic @CutPotatoTips @AnthonyKeys I'm not even 'on' twitter! Had to log in just in attempt to get some info! No email or even text... reps at front desk were flippant...

[sherree wyllie @SherreeWyllie]

@VirginAtlantic Appalled by the communication - making an already stressful situation even worse

[sherree wyllie @SherreeWyllie]

@VirginAtlantic Thank you for info however the front desk have not been made aware of this we've just spoken to them!!

[virginatlantic @VirginAtlantic]

@SherreeWyllie The pick up time for the Encore is 11:15. Reception will have details of where the transport will be. ^H

[sherree wyllie @SherreeWyllie]

@VirginAtlantic We're staying at Encore.

[sherree wyllie @SherreeWyllie]

@AnthonyKeys @VirginAtlantic Of course. What a nightmare! I've been so ill from sitting on that plane yesterday!

[sherree wyllie @SherreeWyllie]

@VirginAtlantic @AnthonyKeys And there is minimun information on the email... we haven't been told when we need to be collected from our allocated hotels etc

[sherree wyllie @SherreeWyllie]

@VirginAtlantic @AnthonyKeys Have the received the email which has told us the flight time has been pushed back AGAIN!!!Most people have commitments & children at home!

[sherree wyllie @SherreeWyllie]

@VirginAtlantic board that plane for 6 hours!! I've been sick and have a severe headache due to those conditions today

[sherree wyllie @SherreeWyllie]

@VirginAtlantic V44 your staff worked very hard under those conditions. However it's unacceptable to have expected them to in the heat on...

[sherree wyllie @SherreeWyllie]

@VirginAtlantic @AnthonyKeys And how will be kept informed of where and when to go?

[sherree wyllie @SherreeWyllie]

@VirginAtlantic @AnthonyKeys And what time will be need to get the shuttle back to the airport tomorrow?