Sherwette

I am a writer, business consultant, and artist, who is obsessed with consumer psychology. I tweet about customer experience, research, and copywriting.

[Sherwette @Sherwette]

Ever wonder WHY your product or service didn’t sell?

My new book Why No One Is Buying Your Product is out!

Discover the 9 Steps to create products and services that customers love, sell more, and increase profits.

Click here to buy the book: https://t.co/xqErvm7t6A

[Sherwette @Sherwette]

Lets fund 75 Libraries together :scream:
Join me in the future of publishing https://t.co/5CFf06CzNF @self_pub_school
#giveaway #BoltFarmWritingRetreat #TheFutureOfPublishing #SelfPublishing

[Sherwette @Sherwette]

Why No One Is Buying Your Product: 9 Steps to create products and services that customers love, sell more, and increase profits. is featured today on @eBookDaily ! https://t.co/FTQFGJuJCZ

[Sherwette @Sherwette]

Why No One Is Buying Your Product is available for FREE only today on Amazon for the Kindle Edition. If you are curious... and working on creating a new product or service offering, this book is for you: https://t.co/xqErvm7t6A #BookLaunch

[Sherwette @Sherwette]

What is the fear of other people’s opinions costing you? https://t.co/WQKuFvyN0m

[Sherwette @Sherwette]

Everything is doable, once you’ve decided to do it.

[Sherwette @Sherwette]

Most people aren’t willing to do the work.

[Sherwette @Sherwette]

You get better, when you practice.

[Sherwette @Sherwette]

Confidence comes from experience.

[Sherwette @Sherwette]

How to make the "right" decision using Holographic Thinking https://t.co/Ld30uPlgKY

[Sherwette @Sherwette]

I am super excited to share with you that my episode with @vdub01 on the “Chasing the Insights” podcast is now live, and I talk about my journey to becoming the number one best-selling author! #chasingtheinsights https://t.co/Qn0EAInYlH

[Sherwette @Sherwette]

Do that excel sheet, but then follow your heart.

[Sherwette @Sherwette]

@Hyken I never know what will be the experience, usually it’s unhelpful and takes more than 30 minutes on the phone, so I dread it

[Sherwette @Sherwette]

I also hate calling the customer support, I will make it the very last option to go with… Not only is there a lack of trust that the issue will be resolved, but also I dont know how much time I will be on the line… but do I rather clean toilets? I am not too sure 🤣

[Shep Hyken @Hyken]

42% of customers would rather clean a toilet! It doesn't have to be this way!

I created a list of tips on making customer support calls better. Look at this list and share it with your team.

https://t.co/zgz2x6ppkU #customerservice #customerexperience #CX

[Sherwette @Sherwette]

@joshsteimle 😂😂 love the context of the statement

[Sherwette @Sherwette]

Why No One Is Buying Your Product is now available @kobo 🤩

[Sherwette @Sherwette]

@rogerdooley Voice issues 😁

[Sherwette @Sherwette]

"Our greatest weakness lies in giving up. The most certain way to succeed is to try just one more time."

– THOMAS EDISON

[Sherwette @Sherwette]

@abbiejmarono @rogerdooley 💯 love this book and I keep reading it again and again

[Sherwette @Sherwette]

@Hyken It’s important for leaders to empathize with the employees as much as they do with their customers. The customer is always right attitude might sometimes go so far that employees not only feel they are in toxic environment, but lose trust in their leadership.

[Shep Hyken @Hyken]

You can’t ignore the Great Resignation, although I would prefer to call it the Great Realignment.

There are many reasons some companies can’t seem to hold onto their best people.

Here are some of them: https://t.co/p5z3EBWvei #customerservice #customerexperience #CX