Finding an enduring approach to the problems of unbounded demand and emergent change can start with a simple shift of narrative. https://t.co/Y7dhbZHjWG #EnterpriseConnections#ChangeManagement
Our #words define #UX research #goals for users, stakeholders, and teams: The Word 'Validate' Undermines UX Effectiveness https://t.co/tora905Vzf (2 min. video) #userresearch