Shibа

Manager, IDBI Bank, Belonia

[Shibа @Shibaa7055]

@AmazonHelp @AmitAgarwal 5 days passed since the last denied pickup(13th attempt). Amazon has has not yet found time to get back. How many more days you want? I'm losing hope after 2 month of harassment and pathetic service from Amazon. Please expedite ur process or accept that you'll not take liability.

[Shibа @Shibaa7055]

@amazonIN You have delivered a broken laptop on 6.8.20 and failed to pick up yet. Pickup rescheduled for 11 times but noone has came. Several mails & calls exchanged, complaints lodged but I've not received any resolution. Order id 171-1738896-6233928. Take immediate action.

[Shibа @Shibaa7055]

@AmazonHelp @AmitAgarwal Several mails exchanged with your social media team as well. However their assigned pickup has also been DENIED by Amazon logistics team on 19.09.20. I've again sent another mail. So kindly escalate this time properly for providing comfort to the aggravated buyer.

[Shibа @Shibaa7055]

@AmazonHelp @AmitAgarwal Several mails exchanged with your social media team as well. However their assigned pickup has also been DENIED by Amazon logistics team on 19.09.20. I've again sent another mail. So kindly escalate this time properly for providing comfort to the aggravated buyer.

[Shibа @Shibaa7055]

@AmazonHelp @amazonIN @AmitAgarwal All details already submitted on 30th August in the same URL. Check your database and stop asking same details which already submitted numerous times over calls, mails, twitter url. Arrange for resolving the issue without doing time buying tactics.

[Shibа @Shibaa7055]

@AmazonHelp @amazonIN 13 time pickup deliberately denied by your logistics team,uncountable mails & calls exchanged,appx 2 month passed since return requested for damaged Laptop delivered, but no resolution received. #Amazon Stop this harassment. @AmitAgarwal Sir your kind intervention is requested.

[Shibа @Shibaa7055]

@AmazonHelp @amazonIN Details submitted. Act on the matter immediately as you have shown utter negligence in resolving the case since past 23 days. Stop harassing valuable customers. Provide mail id for sharing detailed information. You'll get a legal notice shortly if fail to resolve again.

[Shibа @Shibaa7055]

@AmazonHelp @amazonIN Details submitted. Act on the matter immediately as you have shown utter negligence in resolving the case since past 23 days. Stop harassing valuable customers. Provide mail id for sharing detailed information. You'll get a legal notice shortly if fail to resolve again.

[Shibа @Shibaa7055]

@amazonIN You have delivered a broken laptop on 6.8.20 and failed to pick up yet. Pickup rescheduled for 11 times but noone has came. Several mails & calls exchanged, complaints lodged but I've not received any resolution. Order id 171-1738896-6233928. Take immediate action.

[Shibа @Shibaa7055]

@DRSAgarwal I haven't seen any promptness in your efforts.26 days passed,Consignment still undelivered,your officials are failing in every commitment & inspite of several reminders you don't bother to take any action for redressal of the suffering. At least show some professionalism & reply.

[Shibа @Shibaa7055]

@DRSAgarwal I haven't seen any promptness in your efforts.26 days passed,Consignment still undelivered,your officials are failing in every commitment & inspite of several reminders you don't bother to take any action for redressal of the suffering. At least show some professionalism & reply.

[Shibа @Shibaa7055]

@DRSAgarwal GC No-4646464. Handed over goods on 16.08.19 for shifting frm KOL to Belonia with expected dlvry in 10 days. SMS On 27th that it reached Guwahati.30th confirmed 5 items left at Siliguri by MISTAKE. Now tracking team has no idea and Kol team not answering to my calls.

[Shibа @Shibaa7055]

@DRSAgarwal @DRSAgarwal check the mail I have sent today. You are requested to assign some senior officials to intervene & resolve the matter. If goods has reached #Guwahati then immediately despatch it for Belonia so as I can get it tomorrow or day after tomorrow at the max. Revert awaited.

[Shibа @Shibaa7055]

@DRSAgarwal @DRSAgarwal I'm still not getting any resolution for my undelivered goods.your official are promising everyday to get it delivered within next day but failing miserably. 26 days has already passed and I have not seen any action from your end to comfort your customer.

[Shibа @Shibaa7055]

@DRSAgarwal @DRSAgarwal check the mail I have sent today. You are requested to assign some senior officials to intervene & resolve the matter. If goods has reached #Guwahati then immediately despatch it for Belonia so as I can get it tomorrow or day after tomorrow at the max. Revert awaited.

[Shibа @Shibaa7055]

@DRSAgarwal @DRSAgarwal I'm still not getting any resolution for my undelivered goods.your official are promising everyday to get it delivered within next day but failing miserably. 26 days has already passed and I have not seen any action from your end to comfort your customer.

[Shibа @Shibaa7055]

Agarwal Packers, your action is required to resolve the mess you have made in shipment of my goods, not a formal apology tweet. Daily Your officials are giving false commitment and information, so do something so that the last commitment given yesterday do not fail.

[Shibа @Shibaa7055]

Agarwal Packers, your action is required to resolve the mess you have made in shipment of my goods, not a formal apology tweet. Daily Your officials are giving false commitment and information, so do something so that the last commitment given yesterday do not fail.

[Shibа @Shibaa7055]

@DRSAgarwal Check the SMS you have sent stating items reached Guwahati on 27.08.19. However again today SMS received stating 5 items are in Siliguri regarding this your Kolkata team had informed me 5 days back. How long you'll take to deliver and how long it takes from Guwahati to Siliguri?

[Shibа @Shibaa7055]

@DRSAgarwal Still now no confirmation received regarding my goods. Already 18 days passed against your commitment for delivery by 10 days as per quotation. Immediately confirm delivery date as my air booking is on hold due to your poor standard of service. Respond pls.