Theresa P. Bui

AI GTM and Strategy. Obsessed with how you shift from selling features to connecting with your audience? Master at building GTM strategies & plans.

[Theresa P. Bui @ShiftYourStory]

https://t.co/AcruisX1l4 Talking #enterpriseAI use cases in health and beauty @SymphonyAi

[Theresa P. Bui @ShiftYourStory]

What does it really take to scale AI agents in production? Our CTO, Raj, breaks shares his thoughts in New Stack.

#AI #AIAgents #ML #Engineering https://t.co/weevDR78Rt

[Conviva @conviva]

Many digital businesses neglect #userexperience while trying to stand out in today's hyper-competitive landscape. In @forbes, our Chief Product Officer Aditya Ganjam discusses why an operational shift to experience-centric observability is essential. https://t.co/9JbDUJ4TXF

[Theresa P. Bui @ShiftYourStory]

How can an experience-centric approach to observability streamline operations? By highlighting essential data and eliminating noise. Lower #MTTR and #driveengagement

Dive into @conviva's Chief Product Officer Aditya Ganjam in Forbes: https://t.co/IXyFG6t9rq

[vyas sekar @vyas_sekar]

Ever wondered how @conviva monitors user experience at Internet scale to drive operations at some of the largest providers? Join me and principal engineer Henry Milner at @confluentinc #current23 tomorrow to learn about TimeState Analytics: https://t.co/F3qJGpWHqu

[Theresa P. Bui @ShiftYourStory]

📺How to go from 0 to 22M streaming subscribers: @MarcBuono, Executive Director of Global Ops & Tech at Peacock, shares expertise in launching and scaling Peacock into a top provider for major events! Can't wait -- Register now: https://t.co/G7ml5sWSCy #streamingmedia #ottvideo

[Theresa P. Bui @ShiftYourStory]

Imagine a data methodology that accurately visualizes the real-world, in real-time. Conviva's Chief Scientist @@vyas_sekar blogs research paper our team presented on Time-State Analytics at CIDR 2023. https://t.co/dgcF4U3V8m

#streaminganalytics #CIDR2023 #BigData @conviva

[Theresa P. Bui @ShiftYourStory]

The only #HolidayGiftGuide you'll need -- choose your favorite device based on its #QoE and watch your favorite holiday movie without interruption. #OTT #streamingmedia
@conviva
https://t.co/q5m6gg4hPD

[Theresa P. Bui @ShiftYourStory]

The first week of the #worldcup2022 saw a 34% increase in unique devices streaming, meaning millions of viewers are tuning in across the globe. How has the massive increase in traffic impacted overall experience for viewers #devicestreaming #ott @conviva https://t.co/8YcWGWtxwi

[Theresa P. Bui @ShiftYourStory]

@katherinemzhou I’m sorry. I’m sorry this happened to you. I’m almost even more sorry that you have to read some of the racist/gaslighting replies to your post. Ignore them and feel good about all the people rooting for you and cheering you on around the world. I’m one of them!

[Theresa P. Bui @ShiftYourStory]

Is The Future of CX at Home? Join @EY_TechSolution and @asapp as we discuss whether contact center executives are embracing permanent work from home or rushing their teams back to the office. https://t.co/tsVUN6K6qC
#contactcenter #cx #customerexperience

[Baskin Engineering at UCSC @BaskinEng]

👏👏 congratulations #BaskinEngineering NLP students!

[Jay @chicitysports]

someone just set fireworks off on the bay bridge 😂

[Theresa P. Bui @ShiftYourStory]

Join @michael_lawder and DISH Network's Christina Sansone at #CCWVegas and learn ways to prioritize digital investment and the agent experience in response to the Great Resignation. https://t.co/305Rnap3ka
#callcenter #greatresignation #contactcenter
@CustContactWeek @asapp

[Theresa P. Bui @ShiftYourStory]

ASAPP's Ryan McDonald: Augmenting customer service with AI - AI Business https://t.co/Gm0lbtI7gW #AI #artificialintelligence #customerexperience #CX @asapp

[Andrew Ng @AndrewYNg]

Tell me you work in AI without telling me you work in AI.

[Theresa P. Bui @ShiftYourStory]

Merci à @airfrance AF84 de nous avoir aidé à célébrer notre 6ème anniversaire de mariage de CDG à San Francisco. ❤️🥂❤️

[Theresa P. Bui @ShiftYourStory]

Read Everything CX: Powering Brands and Increasing CLV https://t.co/9QbcCFg1RS

[Theresa P. Bui @ShiftYourStory]

At @ASAPP we're advancing cutting-edge #AI research to improve #customerexperience. We've open sourced a dataset that resembles real-world #customerservice environments, creating a new benchmark for better #CX research. #customerexperience #artificialintelligence

[ASAPP @asapp]

The ubiquity of smartphones and messaging apps, as well as the constraints of the pandemic, accelerated the adoption of conversational technologies.

We've released a dataset to make these technologies better. @VentureBeat's @Kyle_L_Wiggers explains: https://t.co/dWgwhij2ZR #CX

[Theresa P. Bui @ShiftYourStory]

Excited that @ASAPP recognized by @Gartner_inc 2021 #CoolVendor report for #CRM Customer Service and Support https://t.co/QDjEXgXa3V! #callcenter #contactcenter #customerservice #customersupport #AI #artificialintelligence #cxperformance #customerexperience #cx