@AnupCheru@HeroElectronix
1/4
I am documenting and summarizing the issue.
If the issue is not resolved promptly and appropriately, I will escalate and file a complaint with the Consumer Court for misleading product information and deficiency in service
Service Request 1683924
@AnupCheru@HeroElectronix
1/3
Furthermore, despite the misleading product information displayed at the time of purchase, your team has refused to process a return for the product.
This entire experience has caused considerable inconvenience and disappointment.
@AnupCheru@HeroElectronix
1/2
However, during installation, the technician informed me that these features were not available with the product provided to me.
Since then, I m continuously following up with customer care to seek a resolution, but didnt receive any response.
@AnupCheru@HeroElectronix
1/1
I purchased the Qubo InstaView Video Doorbell in April based on the specifications mentioned on your website, which clearly stated that the product included an AC chime and Wi-Fi connectivity.
@HeroElectronix
1/4
I am documenting and summarizing the issue.
If the issue is not resolved promptly and appropriately, I will escalate and file a complaint with the Consumer Court for misleading product information and deficiency in service.
Service Request 1683924.
@HeroElectronix
1/3
Furthermore, despite the misleading product information displayed at the time of purchase, your team has refused to process a return for the product.
This entire experience has caused considerable inconvenience and disappointment.
@HeroElectronix
1/2
However, during installation, the technician informed me that these features were not available with the product provided to me.
Since then, I have been continuously following up with customer care to seek a resolution, but I have not received any response.
@HeroElectronix
1/1
I purchased the Qubo InstaView Video Doorbell in April based on the specifications mentioned on your website, which clearly stated that the product included an AC chime and Wi-Fi connectivity.