My wife declined that offer in tears saying that she (our dog) would never survive that long flight. And the response was cruel: “that doesn’t mean they all will die”. I still can’t believe that. #thy#TurkishAirlines@TK_US
Well after they kept us waiting for 2 hours, they closed the counter and then offered us to take the next flight for an additional 1300USD each person. With our dog on cargo compartment where a tiny #Frenchie would never survive. #thy#TurkishAirlines@TK_US
All those #emotionalsupportanimal documents were approved by @TK_US before, more than twice. They did not stop their insults, blaming us being liars, not even after my wife burst into tears!