Wanjiru Maina

May the bridges I burn light the way.

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care we have power outage affecting some of the houses. Meter number: 37175352832.

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care why is your app showing less token amount than what you are sending me via sms? My ciu was spoilt last year may. You replaced the meter end of Feb. I never experienced this even when I was buying tokens for the main building's meter, which I was hooked to.

[Wanjiru Maina @ShishHellsy]

@skrill
I have been trying to open a skrill account. However, when I get to the phone verification step, I keep getting an error: code couldn't be sent. Try resending the sms code.
It doesn't work even after trying to resend the code
Is there any way you can assist?
Thank you.

[Wanjiru Maina @ShishHellsy]

@Safaricom_Care for 5 yrs, I was on the 3k per month home fibre package. However, earlier this year I stopped working online and downgraded to the kes. 1500 package, and I have never had a day of smooth browsing. That 5mbps sùcks! This is feedback, not looking for a solution.

[Wanjiru Maina @ShishHellsy]

@Giftpesa_Ke calls are never picked, you don't address complaints made via WhatsApp. So, how do I go about redeeming my voucher? The code doesn't work.

[Wanjiru Maina @ShishHellsy]

@Safaricom_Care for the past few days, M-PESA business has been giving a "no records" found result when I request for my statement. The 234 code doesn't send me the statement despite proceeding all the way to the end. Help. Please.

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care I see you answering other queries, but ignoring mine. Meter no. 54403477786, ref: R02127250502303. It's now over 2 months since I reported the issue on 26th May 2025. Just one empty promise after another. How much longer should I wait?

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care I wish you would just start charging meter replacement. Because the lies, the empty promises, oh we will call you back, oh by Monday we will replace your meter, oh the meters came, but they are being fed data. It's now over 2 months in darkness. When? Kplc?

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care Could you let me know the status of my meter replacement - Meter no. 54403477786, ref: R02127250502303. It's now over 2 months since I reported the issue on 26th May 2025. I inquired about it last week and you offered to escalate. Asante.

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care you offered to escalate this yesterday, and I hope you received feedback. Could you let me know the status of my meter replacement - Meter no.54403477786, ref: R02127250502303. It's now over 2 months. Please 🙏. Asante.

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care, please can you let me know the status of this issue? Meter number 54403477786 reported fault on 26 May 2025 and issued a ref no. R02127250502303. Also, if I am supposed to make any payment to have it sorted, can you let me know how much? Please! Asante.

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care R02127250502303.

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care how long does it take to replace a meter that won't feed tokens? How much do I need to pay to have you guys replace it? It's more than 2 months since I reported this meter 54403477786. Please, I beg you.

[Wanjiru Maina @ShishHellsy]

@KRACare I have been trying to access eTIMS clients on my machine, but this is the error I keep on getting. On clicking yes or no it immediately exits. I was advised to try installing afresh and initialize,but it redirects me to this window. Please help.

[Wanjiru Maina @ShishHellsy]

@KenyaPower_Care I asked how long it would take to get a new ciu, and I was informed a maximum of 7 working days. While there were several holidays in between, this period is over. I would really appreciate if you could advise how much longer I need to wait. Thank you.

[Wanjiru Maina @ShishHellsy]

Dear @KenyaPower_Care, on Monday May 26, I called your customer care to report a faulty ciu - it was displaying 0.00 units and couldn't load tokens. Ref: R02127250502303. I was advised to get a tamper code from roysambu power station, but they told me I needed a replacement.

[Wanjiru Maina @ShishHellsy]

You can't raise a generation in the storm and then tell them not to speak of the thunder.
#ButereGirls #EchoesOfWar

[Wanjiru Maina @ShishHellsy]

Dear @KenyaPower_Care, we don't have power along Lumumba Drive.
Meter number: 54403477786.

[Wanjiru Maina @ShishHellsy]

@Safaricom_Care Dear support,
Can you let me know if this transaction - receipt number: TA719PY0LH ( amount - kes. 750) - was completed. CCR told me that I would be informed if it was successful, but I am yet to receive a message from you. Thank you.

[Wanjiru Maina @ShishHellsy]

@TheJackKE @WilliamsRuto Hi Jack, Hi again? How are you doing?