Shital

[Shital @Shitalvv]

@MyntraSupport Whats the definition of asap in Myntra or 48 hrs

[Shital @Shitalvv]

@Mynra @MyntraSupport @MyntraSupport been a year since i raised a complaint. Am wondering if you will ever resolve the issue. You ppl just deactivate the Gift card and then to reissue or give solution your team still wondering what to do. WORST SERVICE EVER

[Shital @Shitalvv]

@MyntraSupport your 4 hrs still not over?

[Shital @Shitalvv]

@MyntraSupport @myntra Your team is worst, harassing the customer. Keep calling and asking bank details. How do u expect us to share bank details. Even after sharing once again u keep asking bank details. Have never faced such issue with any e-commerce websites.

[Shital @Shitalvv]

@MyntraSupport your team does not even know to handle customer, its taking ages to close small request

[Shital @Shitalvv]

@MyntraSupport @Myntra_CC worst service ever. been almost a year since i raised a query on unable to use my gift card still it is not resolved. Hopeless team.

[Shital @Shitalvv]

@MyntraSupport What details do you require. We already shared bank details the buyer and receivers.

[Shital @Shitalvv]

@MyntraSupport You are working actively on the complaint? are you lack of staff, it takes so many months to even chk whtat is the issue?

[Shital @Shitalvv]

@MyntraSupport I know you guys will not respond. You will ask 100 questions 100 details again and again but cannot resolve the issue. Cant you reissue new gift card its simple solution

[Shital @Shitalvv]

@MyntraSupport What a automated message. Keep repeating the msg and issue wil get resolved automatically

[Shital @Shitalvv]

@myntra @MyntraSupport been 4 months since raised query. Its still not resolved. Small issue you not able to handle and give solutions. I was issued gift card and still not able to use it

[Shital @Shitalvv]

@MyntraSupport Still no proper response. Worst service. I had received 1000 rs gift voucher which is not working. Fraud ppl

[Shital @Shitalvv]

@MyntraSupport where is ur case manager, is he coming directly to chennai by walk to solve the case? since April i have been raising the issue

[Shital @Shitalvv]

@MyntraSupport I do not see any update on this. Are you going to resolve the issue? I need my 1000 rs voucher refund

[Shital @Shitalvv]

@MyntraSupport Still have not got any response from ur team. No calls no updates. Worst service

[Shital @Shitalvv]

@MyntraSupport Hello,

I still have not received any update on my issue. Kindly guide what should i do or file case in consumer court?

[Shital @Shitalvv]

@MyntraSupport The email is found but there is no solution to the problem. Again ur team sends mail to have patience. Simple cant u reset pin number of gift card or give another gift card. Dont you have option in your system to check if the issued gift card was used?

[Shital @Shitalvv]

@myntra @MyntraSupport pathetic customer service. The Issue raised 2 months back and your associate calls me every week promising it will be resolved in 2 days time. But no progress. Never have come across such bad service for small issue.

[Shital @Shitalvv]

@MyntraSupport I have still not received any response from your team

[Shital @Shitalvv]

@MyntraSupport just Automized messages but not looking at resolving the issue.