@GulfAir I am on your 715pm flight from BKK to BAH . Help a man out and upgrade me to business class please Just fyi, I’ve used @emirates and your business class is better. Just sayin.
@dutweets Didn’t even get a response on this and now my internet is down again. Do you not understand that people are reliant on your services, not only for personal but for work. I can’t get through to the customer support team yet again. You need to fix this problem ASAP!
@dutweets
Still waiting on over a 700AED refund, my internet isn’t working, your online support just keeps saying that no one is available and I am unable to login to the app.
Seriously, at what point does the Du senior management team make some drastic and needed changes???
Just add, when calling the customer support I am unable to get through and when trying to speak with an agent online it just tells me no one is available. It is the poorest form of customer service I have ever experienced.
I have been sending emails upon emails and I have been calling, at least 12 times as I cannot login to the DU app and this has been ongoing for over 6 weeks with no resolution. Now you have cut my internet. Worst customer experience of my life. @dutweets