Fashion forward shoes for women, men, and kids. Extended sizes and widths and more than 100 years experience in the footwear industry. Free shipping every day!
@HvilleScott@Cloudflare@CloudflareHelp Hi Scott, we apologize for the negative experience. Please direct message us a good email or phone number to reach you at and we'll make sure you get the assistance you need. Thank you.
@miamigrad Hi Joseph, customer service will be sending you an email explaining the situation and the price adjustment. The email will be sent to the one you used to place the order. Once again, we apologize for the negative experience.
@miamigrad Hi Joseph, we sincerely apologize for the frustrating experience. Can you please DM us or provide us with an email to contact you? We looked in to your order and were able to provide you with a price adjustment.
@gwendolyngist Hi Gwendolyn, thank you for your kind words! We truly appreciate hearing from our customers and are pleased to hear you are loving your experience. We look forward to a continued relationship with you and serving you in the future. Have a great day!
@Sweeps_Addict Hello, we apologize for your negative experience. If you click on one of our emails and scroll down, you are able to unsubscribe from any future messages.
@SandisonJohn Hi John, we sincerely apologize for your negative experience. We would like to make this right, so we ask that you please call us at 1-800-704-5478 or email us at [email protected]. Thank you.
@Teddyballgames2 Hi Ted, we sincerely apologize for misleading you. That is never our intention. Please email us at [email protected] or call us at 1-800-704-5478 to cancel your order. Thank you.
@grandnannymom Hi Donna, ShoeMall does not offer payment plans. However, our other sites like Masseys (https://t.co/Ab785BGHzP) and Mason Easy-Pay (https://t.co/TcJcwXSG1e) sell hiking boots and offer buy now, pay later, subject to credit approval.
@New1Nostradamus Hello, once again, we sincerely apologize for the negative experience you have had with us and for any confusion. What is a good email address or phone number we can reach you at? Feel free to privately message us this information. Once again, we apologize.
@WowShesLoud Hello, we apologize for the delay. Please email your order number to [email protected] and our customer service team can assist you. Thank you.
@New1Nostradamus Hello, we sincerely apologize for your negative experience with us and for any confusion. Please email [email protected] with your issue and our customer service team will assist you. Once again, we apologize for this.
@devilchasingm3 Hello, we are so sorry to hear about your negative experience with us. For assistance with your order, please call us at 1-800-704-5478 or email us at [email protected]. Thank you.
@geckograce_ Hi Grace, could you please privately message us with the details on when you called us? Our customer service team is looking into this incident. Thank you.
@geckograce_ Hi Grace, we sincerely apologize for this happening. This is completely unacceptable, and I have reported this incident to our customer service team. Please email us with your issue at [email protected]. Thank you.