Tobi

New to Tobi? Get 50% off your first order, on us. What are you waiting for? #ShopTobi now.

[Tobi @ShopTobi]

An inside peek of life at Tobi! 👀

⚡️Shop now on https://t.co/6WvSGcwwio⚡️

[Tobi @ShopTobi]

@rosetyrn So glad you liked them. Thank you for shopping with us

[Tobi @ShopTobi]

@SumpterSaphire
FedEx has sent a notice that this package will be delivered today:
Updated delivery:
Wednesday, March 16, 2022 by end of day

I am very sorry for the delay in delivery.

[Tobi @ShopTobi]

@SumpterSaphire I have filed a shipping inquiry with FedEx. I will let you what their response is.

[Tobi @ShopTobi]

@Danielle_Bell0 We have emailed for weeks. Your consistent complaint was the clothes did not fit, until you were told that you were getting store credit.
Then they were damaged.
If you would like I have the entire email chain.

[Tobi @ShopTobi]

@SumpterSaphire I am awaiting a response from FedEx, I called on the phone this morning. They are supposed to have an answer within 24 hours and call me back with it. You should hear from me within 24 hours. I am very sorry for the inconvenience.

[Tobi @ShopTobi]

@shitzoid
Please allow us to explain our return policy to you!

NOTE: All returns are credited via store credit. We do not issue refunds back to your method of payment. We encourage you to take your time in selecting your purchases.

[Tobi @ShopTobi]

Hi Tobi babes! Tobi is currently in the process of moving to a new and improved facility! We're so sorry if this has impacted any orders & we are working hard to get back to all of our customers! Rest assured we want this transition to go smoothly as possible <3

[Tobi @ShopTobi]

@shitzoid
Please allow us to explain our return policy to you!

NOTE: All returns are credited via store credit. We do not issue refunds back to your method of payment. We encourage you to take your time in selecting your purchases

[Tobi @ShopTobi]

@giaoliv We are not ignoring you, By all means please reply to our emails to you requesting your order number

[Tobi @ShopTobi]

@giaoliv We can do anything unless you the order number via email like we requested.

[Tobi @ShopTobi]

@ABAtweetin Please send me your order number and I will send the return label to you. I am sorry for the inconvenience.

[Tobi @ShopTobi]

@SalsaSisterss Can you please provide your order number

[Tobi @ShopTobi]

@RESISTTHECHEETO Please verify your order number

[Tobi @ShopTobi]

@amormistre_
I apologize Pitney Bowes cannot seem to deliver on time. I am filing continuous requests and get back useless answers. Please believe my regret that we can not do anything about this issue. Please feel free to contact their customer support: [email protected]

[Tobi @ShopTobi]

@Mxdir
We will file a claim for a lost package, please reply with your address and we will send the claim.

[Tobi @ShopTobi]

@Mxdir I apologize that Pitney Bowes cannot seem to fulfill their obligation as a shipping company. I am filing continuous requests for updates and get back useless answers. Please believe my regret that we can not do anything about this issue.

[Tobi @ShopTobi]

@Mxdir
I will send a shipping inquiry to the carrier to see what the delay is. Sorry for the inconvenience.

[Tobi @ShopTobi]

@Mxdir
The package has been shipped:
12/1/2020420308059261292700501706645402SEAUTO-2IYWGSKI7UAGBOHSYKUYXAIn TransitBlythe, GA 30805
Event DateEvent TimeEvent DescriptionLocation
12/5/202003:00 AMDelivered to Partner FacilityGreenwood, IN 46143-9703

[Tobi @ShopTobi]

@Ginggervittis If you could tell us the problem, we might be able to assist you.

[Tobi @ShopTobi]

@kaitlynfail Can we please know why