Shradha Shrishrimal

[Shradha Shrishrimal @ShradhaShrishr2]

@VVVStockAnalyst What about gensol ??

[Shradha Shrishrimal @ShradhaShrishr2]

@VVVStockAnalyst Perfect ⬆️

[Shradha Shrishrimal @ShradhaShrishr2]

@Jupiter_Cares Issue is resolved, thank you

[Shradha Shrishrimal @ShradhaShrishr2]

Since calls and Emails are not working, I want to raise a very critical issue with my @TheJupiterApp account through Twitter.

I am logged out of my account since last 2 weeks. And I'm not being able to log back in.

Ticket number is 1726756.

CC: @guptajiten need urgent help.

[Shradha Shrishrimal @ShradhaShrishr2]

@Jupiter_Cares But what is the issue? It’s concerning to see you guys responding without even reading what I’m asking.

[Shradha Shrishrimal @ShradhaShrishr2]

@Jupiter_Cares @guptajiten Have a look at these auto DM replies.

[Shradha Shrishrimal @ShradhaShrishr2]

@Jupiter_Cares Let’s skip the jargons and help me understand the problem.

What is the problem?
Your team is doesn’t even know what they are solving for.

cc: @guptajiten, need your immediate attention. It’s been more than 25 days. My money is stuck with your bank!

[Shradha Shrishrimal @ShradhaShrishr2]

@Jupiter_Cares It’s been more than 2 weeks. I’m not being able to access my money. It’s no longer just an inconvenience.

On call your team is saying that they don’t have any update. They are awaiting response from the bank.

cc @guptajiten

[Shradha Shrishrimal @ShradhaShrishr2]

@Jupiter_Cares The request has been raised on 8th April today is 17th April i see no change in the situation. I did not receive any call from your end. When I called they mentioned there is no assurance on when then issue will be resolved

[Shradha Shrishrimal @ShradhaShrishr2]

I had tried reaching out to Jupiter support team, but there has been no positive revert since last 10+ days.

Since most of my money is in Pods. I can't access the capital using debit card.

[Shradha Shrishrimal @ShradhaShrishr2]

@anushkarathod98 So trueee