@SwiggyCares Warning pop up is predatory. A flat 20 rs processing fee is understandable , but pocketing the entire order value is pure corporate greed . Glad consumer awareness forced you to do the right thing . Fix your broken algorithms @jagograhakjago
Hey @SwiggyCares@Swiggy your support team is illegally withholding ₹243 for instamart order #238744360941297.
I cancelled within seconds at 11:25 am before any delivery partner was assigned. Yet you charged a 100% cancellation fee.
@SwiggyCares "One time exception"? No you refunded because your policy is legally indefensible . If someone orders for 10k and cancels in 5 seconds before a rider is assigned , what loss do you suffer ? No petrol waster no rider allocated . Charging a 100% fee without a bold upfront advisory.
Your agent Shafeeq emailed saying fees apply "if cancelled AFTER pickup ". No rider was allocated no itens picked up, yet you steal my money ? This is daylight robbery . Refund immediately or im filing a case with the consumer court #swiggyrobbery#consumerrights@jagograhakjago
Her name was Tilly Smith. And she was about to prove that a single school lesson could mean the difference between life and death.
On the morning of December 26, 2004, Tilly was walking along Mai Khao Beach in Phuket, Thailand, with her family. They were on their first overseas holiday together—a Christmas treat.
The beach was beautiful. The weather was perfect. But something was wrong.
Tilly noticed the water wasn't behaving normally.
"It wasn't calm and it wasn't going in and then out," she later recalled. "It was just coming in and in and in."
The sea had turned frothy—"like you get on a beer," she said. "It was sort of sizzling."
Any other 10-year-old might have thought it was strange. Tilly knew exactly what it meant.
Just two weeks earlier, in her geography class at Danes Hill School in Surrey, her teacher Andrew Kearney had shown the class black-and-white footage of the 1946 tsunami that devastated Hawaii. He taught them the warning signs: the sea receding unusually far, frothy bubbling water, the ocean behaving in ways it shouldn't.
Tilly was watching those exact warning signs unfold in front of her.
She started screaming at her parents. "There's going to be a tsunami!"
They didn't believe her. They couldn't see any wave. The sky was clear. The beach was calm.
But Tilly wouldn't stop. She became more insistent, more frantic.
"I'm going," she finally said. "I'm definitely going. There is definitely going to be a tsunami."
Her father Colin heard the urgency in her voice. He decided to trust his daughter.
By coincidence, an English-speaking Japanese man nearby overheard Tilly use the word "tsunami." He'd just heard news of an earthquake in Sumatra. "I think your daughter's right," he said.
Colin alerted the hotel staff. They began evacuating the beach immediately.
Tilly's mother Penny was one of the last to leave. She had to sprint as the water began rushing in behind her.
"I ran," Penny recalled, "and then I thought I was going to die."
They made it to the second floor of the hotel with seconds to spare.
Then the wave hit.
It was 30 feet tall.
Everything on the beach—beds, palm trees, debris—was swept into the swimming pool and beyond. "Even if you hadn't drowned," Penny later said, "you would have been hit by something."
The 2004 Indian Ocean tsunami killed over 230,000 people across 14 countries. Entire beaches in Phuket were wiped out. Thousands died.
But at Mai Khao Beach, not a single person was killed.
Because a 10-year-old girl paid attention in geography class.
Tilly was hailed as the "Angel of the Beach." She received the Thomas Gray Special Award from the Marine Society. She was named "Child of the Year" by a French magazine. She appeared at the United Nations and met Bill Clinton.
Her story is now taught in schools around the world as an example of why disaster education matters.
Her father Colin still thinks about what could have happened.
"If she hadn't told us, we would have just kept on walking," he said. "I'm convinced we would have died."
Tilly is now 30 years old. She lives in London and works in yacht chartering.
She still credits her geography teacher, Andrew Kearney.
"If it wasn't for Mr. Kearney," she told the United Nations, "I'd probably be dead and so would my family."
Two weeks. One lesson. One hundred lives.
That's the power of education.
"Tilly Smith’s quick thinking saved her family during the 2004 tsunami. Click to read how one geography lesson made all the difference!"
@SwiggyCares@SwiggyInstamart
Dear team I have ordered for an phone charging adapter from ambrane 20w in Swiggy instamart. Instead of portable dual adaptor with usb cable comparability . I have misplaced the order for single port adapter . I rushed to the help section .
For possible replacement with dual port adapter but they response is embarrassing as they have to return or replacement policy . Then why are you selling electronic goods . What if customer mistakenly places order and wanted to get it sorted. Pathetic platform . Please replace.
@ICICIBank_Care@ICICIBank Myself shreeraman having salary a/c in icici bank . I need some clarification help regarding my icici credit card to convert to emi . Toll free no is not connecting to agent and customer service is worst in bank.
I need to transfer or update the mobile no . Can u please help get in touch in customer care executive . It's very frustrating to use this paytm 24×7 support . It's asking me something else
@Paytmcare@PaytmBank My concern with ticket no (3297897374) I have two logins with 2 sim cards . I want to activate the SIM (need to do kyc) which is associated with my bank accounts . But I have done kyc for other mobile no which is not associated with banks .