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@myntra@MyntraSupport properly instead of abruptly closing them and cancelling the order when the mistake was from delivery partner's end.
I hope my issue will be taken into account by the Grievance team this time and not be ignored as done by the Myntra App support team.
@myntra@MyntraSupport
Dear Myntra team
My order of an HRX pouch was supposed to be delivered on 16th Dec 2024 but the delivery partner refused to come to the designated address and asked me to pick the package myself, when i told him he needs to deliver at the mentioned
same. Yesterday my order was cancelled on its own from Myntra's side and the complaint tickets raised were marked as resolved without any confirmation from my side. Today i tried to raise complaint via chat but it showed all personnels are busy and I should call on Myntra
@myntra@MyntraSupport grievance number. When i called on grievance number the IVR doesn't gives any option for raising complaint.
I want to raise complaint against the unprofessional behaviour of the delivery executive and also want Myntra to take note of customers complaints