@MoRTHIndia@Parivahan1@BiharTransport
URGENT HELP REQUEST
I have a pending traffic challan in Purnia, Bihar and I want to pay the ₹1,000 penalty ONLINE, but the online payment option is not working.
Challan No.: BR501869260803194718
Vehicle No.: BR11BV1596
RTO/Office: Purnia, Bihar
Date: 03-08-2026
Amount: ₹1,000
Status: Pending
When I try to pay, the portal shows:
“Online payment service is not available for this State or RTO. Kindly Contact Purnia for further process.”
I am ready to pay immediately, but I am unable to complete the online payment.
Kindly look into this issue urgently and ENABLE/ACTIVATE the online payment facility for this challan so that I can pay the amount online without further delay.
Screenshot and official challan document attached.
Please help resolve this issue at the earliest. Thank you.
@MoRTHIndia@Parivahan1@BiharTransport Please help resolve my pending traffic challan in Purnia, Bihar. I want to pay ₹1,000 online, but the portal says online payment is unavailable for this State/RTO.
Challan No: BR501869260803194718
RTO: Purnia, Bihar
Status: Pending
Kindly enable the online payment facility at the earliest so I can make the payment without further delay. Screenshot attached. Thank you.
@MoRTHIndia@Parivahan1@BiharTransport
Sir/Madam, I have a pending traffic challan in Purnia, Bihar for ₹1,000. I am ready and willing to pay the challan online, but the payment option is not working.
When I try to make the payment, the portal shows: “Online payment service is not available for this State or RTO. Kindly Contact Purnia for further process.”
The challan is still showing Pending, and payment cannot be completed online. I have attached the screenshot for reference.
Challan No.: BR501869260803194718
Amount: ₹1,000
RTO/Circle: Purnia, Bihar
Challan Date: 03-08-2026
I do not want to delay the payment. Kindly look into this issue and activate/enable the online payment facility for this challan at the earliest so that I can pay the amount online.
Please resolve this issue as soon as possible and guide me if any further action is required from my side.
Thank you.
@MoRTHIndia@Parivahan1@BiharTransport
Sir/Madam, I have a pending traffic challan in Purnia, Bihar for ₹1,000. I am ready and willing to pay the challan online, but the payment option is not working.
When I try to make the payment, the portal shows: “Online payment service is not available for this State or RTO. Kindly Contact Purnia for further process.”
The challan is still showing Pending, and payment cannot be completed online. I have attached the screenshot for reference.
Challan No.: BR501869260803194718
Amount: ₹1,000
RTO/Circle: Purnia, Bihar
Challan Date: 03-08-2026
I do not want to delay the payment. Kindly look into this issue and activate/enable the online payment facility for this challan at the earliest so that I can pay the amount online.
Please resolve this issue as soon as possible and guide me if any further action is required from my side.
Thank you.
Respected @Protean_Tech @IncomeTaxIndia,
My PAN correction application Acknowledgement No. 355709731237276 is still pending due to a discrepancy.
I submitted the required documents, including the additional documents requested later, two days ago via email.
I kindly request you to please check the email, verify the submitted documents, and clear the discrepancy as soon as possible. The application is still pending, so I would sincerely appreciate your prompt assistance in resolving it.
I have no complaint; this is simply a humble request for your kind support.
Thank you for your time and cooperation. 🙏
Respected @Protean_Tech @IncomeTaxIndia,
My PAN correction application Acknowledgement No. 355709731237276 is still pending due to a discrepancy.
I submitted the required documents, including the additional documents requested later, two days ago via email.
I kindly request you to please check the email, verify the submitted documents, and clear the discrepancy as soon as possible. The application is still pending, so I would sincerely appreciate your prompt assistance in resolving it.
I have no complaint; this is simply a humble request for your kind support.
Thank you for your time and cooperation. 🙏
विषय: Application No. 355709731237276 की Discrepancy जल्द Clear करने हेतु अनुरोध
महोदय/महोदया,
मेरी Application No. 355709731237276 से संबंधित मुख्य दस्तावेज़ तथा बाद में Protean द्वारा मांगे गए अतिरिक्त दस्तावेज़ भी मैं पहले ही भेज/अपलोड कर चुका हूँ। इसके बावजूद अभी तक मेरी Discrepancy Clear नहीं हुई है।
अतः आपसे विनम्र अनुरोध है कि कृपया मेरे द्वारा भेजे गए सभी दस्तावेज़ों का सत्यापन कर इस लंबित Discrepancy को जल्द से जल्द Clear करने की कृपा करें, ताकि मेरा PAN Correction/Change आवेदन आगे की प्रक्रिया में जा सके।
मेरी ओर से कोई शिकायत नहीं है। मेरे पुराने सभी लंबित कार्य Clear हो चुके हैं, जिसके लिए मैं आपका दिल से धन्यवाद करता हूँ।
कृपया इस अंतिम लंबित मामले को भी जल्द से जल्द Clear करने की कृपा करें।
धन्यवाद।
सादर।
Thank you for your response. However, I have already been waiting for an update and have received similar assurances multiple times.
Please do not send me a generic response. I request you to provide the specific current status of each of my applications, what exactly is pending from your side, and the expected date by which each application will be resolved.
I have been continuously replying to your messages and following up, but I still have not received a clear status. Kindly escalate this matter to the concerned team and provide me with a concrete update as soon as possible.
I sincerely request you to understand my situation, as this delay is causing me considerable inconvenience.
@ProteanEgovTech
Urgent escalation needed for pending PAN correction applications.
Ack Nos: 460109700009761, 355709731237276, 460109700009680
All documents already submitted multiple times via email & X. Still unresolved. PAN neither allotted nor dispatched despite long delay.
Please escalate to senior team, verify documents, clearly state any exact deficiency & resolve urgently.
#PAN #Protean
@ProteanEgovTech@IncomeTaxIndia
Your last response on 7 Sept stated that all my PAN correction applications were escalated to the PAN Grievance Team for immediate review. However, I still have no concrete update.
Ack Nos: 460109700009691, 460109700009750, 460109700009680, 460109700009761
Please ensure the concerned team actually reviews these cases and provides a clear status/resolution. Kindly do not send another generic escalation reply.
I have repeatedly replied to the objection messages and submitted all required documents, but my applications are still unnecessarily delayed. Earlier, such cases did not take this long. It appears the concerned team is not properly monitoring the cases.
Acknowledgement Nos.:
460109700009691
460109700009750
460109700009680
460109700009761
Please review all four applications urgently, clear the pending objections and process them without further delay. This prolonged delay is causing serious inconvenience.
PAN Correction Application / Acknowledgement Numbers:
460109700009750
460109700009761
460109700009691
460109700009680
@ProteanEgovTech
I am requesting your urgent attention regarding the above PAN correction applications.
All the documents requested by Protean have already been submitted, and I have also followed up several times through email and other support channels. However, the objections are still not cleared and the applications remain pending.
If any document submitted is considered invalid or insufficient, please clearly specify the exact document, the exact reason for rejection, and the officially accepted alternative document that I should submit.
I request Protean to have these applications reviewed by the concerned senior PAN team, verify the documents already submitted, and resolve the pending objections at the earliest.
Please provide a specific reason and clear resolution instead of a generic “under process” response.
Kindly treat this matter as urgent, as the continued delay is causing serious difficulties in my PAN-related service work and affecting customers.@ProteanEgovTech
@IncomeTaxIndia @ProteanTine
I have repeatedly replied to the objection messages and submitted all required documents, but my applications are still unnecessarily delayed. Earlier, such cases did not take this long. It appears the concerned team is not properly monitoring the cases.
Acknowledgement Nos.:
460109700009691
460109700009750
460109700009680
460109700009761
Please review all four applications urgently, clear the pending objections and process them without further delay. This prolonged delay is causing serious inconvenience.
@ProteanEgovTech
Urgent Escalation – PAN Applications Pending Despite Submission/Clearance of Documents
Dear Protean Team,
I am extremely concerned about the prolonged delay in processing my PAN applications. The required documents have already been submitted, and I have also provided the documents/clarifications requested from my side.
My acknowledgement numbers are:
460109700009691
460109700009750
460109700009680
460109700009761
Despite repeated follow-ups and assurances that the matter has been escalated to the PAN Grievance Team, I have still not received any concrete update or resolution.
If there is any objection, deficiency, or pending requirement in any of these applications, please clearly specify the exact reason and the exact document/action required from my side. If there is no deficiency, I request you to process the applications without any further unnecessary delay.
I have already cooperated fully and submitted the required documents. Repeatedly generating objections/requests without providing a clear and final reason is causing unnecessary inconvenience.
Please provide a specific status and action taken on all four acknowledgement numbers, rather than a generic escalation response.
I request priority resolution and a written response at the earliest.
Regards,
@ProteanEgovTech
Namaskar Bharatgas Customer Care,
Mera naam Somnath hai. Mere naam par Bharatgas LPG connection Rajasthan mein registered hai. Main ab permanently Purnia district, Bihar mein shift ho chuka hoon aur apna existing Bharatgas connection Bihar mein transfer karwana chahta hoon.
Mere dono original LPG cylinders aur regulator mere paas hi hain. Maine cylinders Rajasthan se Bihar shift kar liye hain. Main kisi naye connection ke liye apply nahi kar raha hoon, balki apne existing connection ko Bihar mein transfer karwana chahta hoon.
Main lagbhag 3 saal se Bihar mein reh raha hoon. Rajasthan jaakar purane distributor ke paas process complete karna mere liye bahut mushkil hai, kyunki Rajasthan aane-jaane mein lagbhag ₹20,000–₹30,000 ka kharcha ho sakta hai.
Isliye meri request hai ki mere existing Bharatgas connection ko Rajasthan se Bihar ke Purnia district mein, Dhamdaha Shiv Gas Agency ke under distributor transfer karne mein madad karein.
Mere paas Aadhaar/ID proof, Bihar ka current address proof, registered mobile number, dono cylinders, regulator aur connection se sambandhit documents/details available hain. Main Bihar mein rehkar required verification aur documents submit karne ke liye taiyar hoon.
Kripya meri service request/complaint register karke mujhe complaint/reference number dein aur batayein ki Rajasthan physically jaaye bina online/central system ke through distributor transfer kaise complete hoga.
Agar purane Rajasthan distributor ki taraf se koi TTV/CTA ya anya document/approval required hai, to kripya uski exact process bhi batayein aur kya ise online/remote process se complete kiya ja sakta hai, ye clarify karein.
Connection Holder: Somnath
Mobile: 9549062924
Current Location: Purnia District, Bihar
Requested Distributor: Dhamdaha Shiv Gas Agency, Purnia, Bihar
Existing Connection: Bharatgas LPG, Rajasthan
Kripya meri request ko priority par dekhein aur mujhe complaint/reference number + next steps bata dein.
Dhanyavaad,
Somnath
FINAL ESCALATION – Documents Already Submitted, Objection Still Not Cleared | Ack No. 460109700009680
Dear Sir/Madam,
I am extremely disappointed with the handling of my PAN correction application.
I have already submitted and uploaded all the documents available with me multiple times through the required channels. I have also contacted Protean and Income Tax Department through email regarding this matter. Despite this, I have not received any clear response regarding the actual verification of my documents.
My documents are being kept under objection, but no specific deficiency is being communicated to me. I am repeatedly receiving generic responses instead of a clear verification result.
I have already provided the documents available with me. I do not have any additional document to submit.
Therefore, I request you to stop raising generic objections and actually verify the documents already submitted.
If any document is genuinely considered invalid or insufficient, then please provide me, in writing, the exact document name, the exact deficiency found in that document, and the specific requirement under which it is being rejected.
If the documents have already been verified and are found to be valid, then please clear the objection and process my PAN correction application without further unnecessary delay.
I also request that this complaint be treated as a formal escalation, as I have already submitted the required documents and contacted your support channels multiple times but have still not received a proper resolution.
Acknowledgement Number: 460109700009680
Applicant Name: ANAS