Si Barry

South West London based fan of sport, theatre, art, music, photography, film, food, gin, wine....everything really. 🤷🏻‍♂️ Always keen to chat.

[Si Barry @SiBarry81]

Ref Cam #PremierLeague #ARSvsNOT

[Si Barry @SiBarry81]

@virginmedia Are you guys just taking the piss now? Back to “we are looking into it and it’ll be 24 hours” this has been over 2 days!!!

[Si Barry @SiBarry81]

@virginmedia It’s been the whole day so far. Why don’t I cancel my direct debit and when the payment doesn’t go through I’ll look into it and you can check back after 24 hours and if I still haven’t paid you I’ll help you book an engineer.

[Si Barry @SiBarry81]

@virginmedia Yes but if your team don’t do anything about it for 24 hours that’s rubbish. The issue was clear yesterday and your status checks kept saying there’s no problem. Then “intermittent” then “oh actually you’re right” why does the customer suffer for your poor service?

[Si Barry @SiBarry81]

@virginmedia The same. You’ve now acknowledged there’s a problem with your service and have said if there’s still a problem in 48 hours from registering then I MAY be entitled to compensation. But 24 hours have already passed and you didn’t even acknowledge the issue during that time!

[Si Barry @SiBarry81]

@thetrainline #Lies

[Si Barry @SiBarry81]

Me trying to gently brake in my #BMW in even the lightest covering of #snow: #londonsnow #london

[Si Barry @SiBarry81]

@talkSPORT 4 new signings before pre-season training, Lenglet sounding close & rumours of Pau Torres! What’s going on? Did Levy tragically die & Antonio Conte has been carrying him to transfer talks & signing deals Weekend At Bernie’s style? #COYS #Tottenham #PremierLeague

[talkSPORT @talkSPORT]

✅ Ivan Perisic
✅ Fraser Forster
✅ Yves Bissouma
✅ Richarlison
⏳ Clement Lenglet

Antonio Conte's side mean business this summer #THFC

https://t.co/In7VTLEWPJ

[Si Barry @SiBarry81]

Does @SaturdayKitchen make everyone want to crack open the booze and get on it early on a Saturday morning or is it just me? #SaturdayKitchen #WorldGinDay

[Si Barry @SiBarry81]

Looks like pretty slim pickings so far at the open casting for the Dirty Dancing sequel. @DirtyDancingMov @BritishVogue

[British Vogue @BritishVogue]

Get ready to have the time of your life. https://t.co/LvOwxRhn2S

[Si Barry @SiBarry81]

@SpursOfficial How can you justify closing Season Ticket renewals for next season by 29th April?? This season hasn’t even ended by then. Absolute joke.

[Si Barry @SiBarry81]

@virginmedia I suspect things will return to your usual exceptional standard of intermittent service and four hour download times for movies and a necessity for me to restart my hub every few days to try and get some form of basic service. Worth every penny of the £55 a month you charge. 👍🏻

[Si Barry @SiBarry81]

@virginmedia Customer Support is an oxymoron.

[Si Barry @SiBarry81]

@virginmedia @Ofcom Another day, another Virgin Media top class performance. High usage? In Central London? No, surely not. Finally spoke to someone though! 🙌🏻 She said there’s an outage now, but you’ll try to fix it by 4th Jan. And she offered me £5 in compensation. 😂😂

[Si Barry @SiBarry81]

@virginmedia Also, I feel like “We’re not able to guarantee Wifi” should be your next advertising slogan. Slightly less catchy than “UK’s Fastest Broadband” I’ll grant you, but also ever so slightly less misleading. @Ofcom #VirginMedia #Advertising #customerexperience #CustomerService

[Si Barry @SiBarry81]

@virginmedia TRY HOW?????? IT IS A RECORDED MESSAGE!!!! HOW DO I SPEAK TO AN ACTUAL PERSON? Are you proud of your customer service system?

[Si Barry @SiBarry81]

@virginmedia Sorry, what?? There is an Ethernet connection into my Hub obviously from your equipment in the street. However like everyone on the planet, my TV, phone, laptop etc are connected to hub by WiFi. If it’s 350 at the hub then surely your equipment is faulty? @Ofcom

[Si Barry @SiBarry81]

@virginmedia Can you just please arrange for someone in your customer care team to call me so we can stop doing this over Twitter. Your sales team were able to call me, surely your customer care team can find a working phone to do the same.

[Si Barry @SiBarry81]

@virginmedia No, I don’t have a cable to do that with, but also what would that prove? I pay you £55 per month for “Superfast” 😂 Wifi. That’s what I rely on for streaming, and downloading. If I need to run a cable to my TV to download a show it kind of defeats the point don’t you think?

[Si Barry @SiBarry81]

@virginmedia @Ofcom How it started How it’s going

[Si Barry @SiBarry81]

@virginmedia @Ofcom

[Si Barry @SiBarry81]

@virginmedia @virginmedia Please explain. @Ofcom