Siddharth Mishra

Merchant navy!!

[Siddharth Mishra @Siddhar45201584]

@Swiggy @SwiggyCares @instamart_it @harshamjty Ordered something, so I must suffer even though wrong item is being delivered. Now some one will get awake from Swiggy team in some time as per their convience and assume a customer can be reached anytime as they don't have a life and ask for repeated information provided earlier

[Siddharth Mishra @Siddhar45201584]

@Swiggy @SwiggyCares @instamart_it @harshamjty first Swiggy delivery 340 inr worth wring item - non perishable. Customer initiate chat, to pick up and deliver correct one. Correct one goes out of stock. And only pickup and that too post midnight. And then wait for another few

[Siddharth Mishra @Siddhar45201584]

@Swiggy @SwiggyCares @instamart_it @harshamjty few hours to initiate the refund. When asks on swiggy customer chat executive and ask to connect over call for instructions regarding packing which I don't understand I was told not possible. Now, just because I as customer have

[Siddharth Mishra @Siddhar45201584]

@SwiggyCares @Swiggy @SwiggyInstamart Sorted. App glitch. Thnq.

[Siddharth Mishra @Siddhar45201584]

@SwiggyCares @Swiggy @SwiggyInstamart pls find below attached screenshots to understand the chat and issues with customer support. During resolving my issue related to one order the customer executive has put me on hold. And now the customer support services are not available.

[Siddharth Mishra @Siddhar45201584]

@redBus_in What to do in case of emergency or urgency: raise a complain in consumer forum or go to police station, as u folks are not available. Even the toll free number 9945600000 doesn't exist.

[Siddharth Mishra @Siddhar45201584]

@redBus_in @redbus I was stuck in a bus, the ticket has been booked by my wife. I tried my best to contact the redBus customer support, and it's one of the most horrible experience till date.
Never ever I will travel with redBus.
I am still in the same bus!

[Siddharth Mishra @Siddhar45201584]

@redBus_in I didnt post here to get my query resolved. That was to reach out to common people out there who must know about these scams/incidents happening around us.
And what would u resolve now, I have already crossed Bengaluru and far away from my boarding location.

[Siddharth Mishra @Siddhar45201584]

@redBus_in Even, let's say u initiate refund but then how would I get home or destination in such a time and place.
Thirdly, try improving ur customer support. The bot doesn't allow customer to interact with customer executive and neither is any help line number.

[Siddharth Mishra @Siddhar45201584]

Travelling to Hyderabad (my destination). And how much discomfort I am in, because the conclusion that I am satisfied with ksm travels driver and the red bus customer executive that I am satisfied with the resolution without even confirming with me the passenger.
Slow clap!

[Siddharth Mishra @Siddhar45201584]

Need to have new players in market. This so called Dadagiri, just because only 2 players in online food delivery is not acceptable.
Why even make chat bot if u guys don't wish to listen customers complain or feedback n do nothing.

[Siddharth Mishra @Siddhar45201584]

@Swiggy @SwiggyCares
Ordered egg biryani n veg biryani from Swiggy.
Order was egg biryani but received rice with egg.
Also, order was smelly with excessive oil to supress the smell.
Called customer executive- after listening cut the call.
Bot is not allowing to chat
Hats off!

[Siddharth Mishra @Siddhar45201584]

@ICICIBank_Care That's the customer satisfaction @ICICIBank @ICICIBank_Care provides... After explaining everything multiple times, it's been over 24 hours and not a single call recieved forget about the action. And now, on weekdays when I have classes from morning 9 to evening 7 they will call.

[Siddharth Mishra @Siddhar45201584]

@ICICIBank_Care @ICICIBank @ICICI_Direct @icici I have NRI account for over 13 years at ICICI. Never had I this big issue since I shifted my branch to Domlur. The whole front desk and DGM Mr. Anupam kumar are irresponsible. In Jan I received a mail that my kyc is pending (1/n)

[Siddharth Mishra @Siddhar45201584]

@jagograhakjago @RBI @consumercourtin @ICICIBank @ICICIBank_Care For sheer negligence on bank and staff side. Even dreadful, I just had one account and it's frozen and I can't do any transaction for food, bills or even books

[Siddharth Mishra @Siddhar45201584]

@jagograhakjago @RBI @consumercourtin please help/guide me to lodge/file against @ICICIBank @ICICIBank_Care
This is so non ethical and unprofessional and so rude that as a premium consumer for over 13 years, the management is holding me responsible and unwilling to do anything

[Siddharth Mishra @Siddhar45201584]

@ICICIBank_Care Also, do fix your app glitches. Why India one of the biggest bank can't even fix small app glitches, which are so redundant and frequent in nature, shows the competency as a whole.

[Siddharth Mishra @Siddhar45201584]

@sandeepbak sir, I request you to take out some time from your busy schedule and have a look at your Domlur branch Bangalore. I have tagged you in my post/tweet.

[Siddharth Mishra @Siddhar45201584]

@ICICIBank_Care Thirdly, atleast have a look of ur ICICI Domlur branch reviews on all social media except the parties promoting ICICI bank. You would know how as a customer we feel suffocated with your I would say illegal actions and unprofessional behavior.

[Siddharth Mishra @Siddhar45201584]

@ICICIBank_Care Secondly, whatever time bank will take to resolve this issue, it's I, a NRI customer, for over 13 years who has to struggle. Such a shame on those flashy marketing commitment and pathetic unprofessional and incompetent ICICI bank team and branch.

[Siddharth Mishra @Siddhar45201584]

@ICICIBank_Care Wow, i am so flattered. Writing those false commitments when I and u as bank both knows that this is not the first time I am writing against ICICI here, don't you think this is slightly overboard.
I appreciate if something as action can be done and in really quick time.