@zeptocares@ZeptoNow Order KSNTSMMLJ88558 (Ticket TK1AF5BE70E79) arrived damaged, packet ws torn, the noodles were damaged, and the timezone card was missing entirely. Iโve already sent an email with photos and all the details. Pls look into this and provide a proper resolution.
@zeptocares@ZeptoNow@aadit_palicha your customer support team replied that I have received the product even though I haven't and how do I prove something I haven't received? This is so unprofessional!!! @zeptocares@ZeptoNow
@zeptocares Y is there a need to reach out to me? I have listed the problem, given the order id. U literally have ALL the info you need. U guys are just trying to make a trail of convo so u don't have to do the actual job. Bt stil if u want to hear it from me, call me anytime. Happy to help!
@zeptocares No resolution whatsoever, no call, no responsibility, still receiving 4 days old vegetables and the whole order without any bag... Maybe news media can attract your attention to work better @zeptocares@ndtvindia@aajtak@fssaiindia
@zeptocares You called without asking last time why are you asking now?? I am a great fan of this company's concept and also a regular customer... These kinds of incidents make me want to switch apps. It would be a shame to see a good app go down. @zeptocares do some serious repairs!!
@zeptocares All you made was false promises... This happened again no bag, grocery on the floor by delivery partner to take photos, 3 days old vegetables... Do better zepto!! @aadit_palicha ... Btw, Details already sent with order ID...
@harshamjty Why doesnโt Swiggy offer a self pick-up option? If the delivery partner is far away or handling multiple orders, customers should have the option to pick it up themselves. Swiggy can save on delivery costs while still charging the full price - win-win.
@venkat_fin9 I tried opening my passbook for a month, succeeded one day, I was soo happy then I clicked on the site and I lost it... Still trying to relive those moments @socialepfo#worst_site_ever can't even withdraw our own money at the time of need... #shameful