Siddhi Bansal

[Siddhi Bansal @Siddhi010703]

@wonderchef No, the issue has not been resolved. This time also we received a message that the issue has been resolved @wonderchef

[Siddhi Bansal @Siddhi010703]

Very disappointed with @wonderchef.

Purchased a hand blender from @amazon 15/05/25. It malfunctioned once earlier and was repaired by your technician. Since Mar 26, we’ve repeatedly raised complaints again but received no proper response from customer care.
@wonderchef

[Siddhi Bansal @Siddhi010703]

@wonderchef The issue isn't just the delay in resolution—it's the complete lack of accountability in after-sales service and how customers are treated after making a purchase.

[Siddhi Bansal @Siddhi010703]

What is the value of a 2-year warranty if customer complaints are closed without actually resolving the issue?

Requesting immediate intervention from Wonderchef and Amazon. Please either repair the product properly or provide an appropriate replacement. @wonderchef @amazonIN

[Siddhi Bansal @Siddhi010703]

@wonderchef
Bought a Blender from Amazon in May'25. Multiple complaints since Mar. Technician visited, but the issue persists. Another complaint was raised, yet it has been marked resolved without any fix.

How is this a resolution?

@AmazonIN

[Siddhi Bansal @Siddhi010703]

@wonderchef Is this how customer complaints are handled?

Your technician called, we explained the issue, and he said he would visit. Before any visit or fix, we received a message stating that the complaint had been resolved.

How does an unresolved issue get marked as resolved?

[Siddhi Bansal @Siddhi010703]

@Wonderchef
Bought a Blender from Amazon in May'25. Multiple complaints raised since Mar. Technician visited, but the issue remains unresolved. Another complaint, yet it has been marked resolved without any fix.

How does an unresolved issue become a resolved complaint?

[Siddhi Bansal @Siddhi010703]

@wonderchef The issue was resolved only temporarily. Unfortunately, it still persists, and the product is not functioning properly.

I request you to either arrange a permanent fix or initiate a replacement at the earliest.
@wonderchef

[Siddhi Bansal @Siddhi010703]

@wonderchef I have sent you the details. Please check your inbox. @wonderchef

[Siddhi Bansal @Siddhi010703]

@AmanSharma_554 Could you please tell me how to shortlist organizations for GSoC? What factors should I consider while doing so?