@GoPro Thks for messaging me, much appreciated. Hv responded - Phone no. correct, settings correct but no call came & no missed calls. Don't want new sub, just want money back. Its well within 14 days which is in your ts & cs for Eu, what do u need to ask me?
@GoPro@GoProUK Yr policy of auto renewal w/o notice creates a lot of trouble for yourself. Also yr contact form response is waste of time - no availability on chat & no one calls back. This operation with no staff/cost biz clearly doesn't work!
@GoProUK@GoPro Want to stop subscription. U didnt notify & just renewed 4 days ago. U hv no tel & email to contact, filled in form but no response. We didn't even use the sub at all last yr, definitely don't want it this yr. Pls cancel & refund the money.
@GoPro Still nothing, no call, no email & chat is permanently unavailable. Are u aware that there are lots of similar complains all over the internet about yr customer service & about auto renewal & no refund? Yes I hv case no. but u don't allow pte msg as well.
@christo48019853@GoPro Now I know GoPro doesnt operate within trading stds of giving notice for renewal. They also dont honour their 14 days cancellation & refund as stated in their ts & cs for European countries customers. Am going to raise dispute/charge back with card co.
@GoPro I hv done that but how do I get the refund (or know I will get the refund) as I cancelled within 14 days & hv not used the service. I am European citizen & this is in yr terms & conditions.
@GoPro I paid with my card directly to GoPro not by any Apps. The day after auto-renewal, I logged in to my GoPro acct & cancelled. I am European customer & am exercising my right to cancel & get refund within 14 days. Pls advise how to contact you to do this.
@AskeBay I am not in the UK & cannot access my UK mobile number to verify when I sign in. Urgently need to order an item for delivery to my husband back in UK so I need to use the UK eBay website. Pls can you help enable me to sign in without using my UK mobile tel.
@eBay I am not in the UK & cannot access my UK mobile number to verify when I sign in. Urgently need to order an item for delivery to my husband back in UK so I need to use the UK eBay website. Pls can you help enable me to sign in without using my UK mobile tel.
@eBay_UK I am not in the UK & cannot access my UK mobile number to verify when I sign in. Urgently need to order an item for delivery to my husband back in UK so I need to use the UK eBay website. Pls can you help enable me to sign in without using my UK mobile tel.