Predictability is an asset. Scale demands predictability. Heroics work for a minute. Eventually, heroics become exhausting and burns you out
https://t.co/bnExCwhQTx
Start with the work. That's where most leaks live and where you have the most control. If fixing the work doesn't move the needle, go up (reiterate the mission) or go down (reengage the individual).
RT and follow @dklineii for more weekly playbooks.
There are 3 layers to a decision.
1. Context - Your world, your reality
2. Lens - The way you think (your programming)
3. The discrete decisions you finally make based on 1 & 2
Bottomline: You make better decisions (3) when you fix 2 to co-opt 1. 1 =1 hardware. 2 = OS. 3=App
Better decisions does not mean perfect results. It’s about process. It is a better decision is you can explain how you came to the decision - the process. The actual result of the decision is actually outside your control. You judge a decision by its process, not its results