After constant follow ups they send a claim form approved and asked us to fill another set of documents which we already shared in different emails. They ask us to fill less or equal amount for the parcel. This is ridiculous!!
As a part of relocation from UK to canada we decided to ship our used household utensils, shoes and clothes through UPS parcels. We shipped 10 large boxes as 2 shipments of 6 and 4. (Continued in comments....)
Whenever we try to contact the ups for the missing parcel,they ask us to contact sender and we mentioned multiple times that we are sender and recieved!! . They even tried to close the claim without even bothering to reply on email!
@UPS_Canada@UPSAirlines (All broken and soaked in water. The utensils we shipped were broken and of no use!! When we enquired , they mentioned that the sender might not have properly packed. We showed them the picture of how we sent and told that we are sender and reciever.
But it took 7-8 working days to get first set of 4 boxes(4/6) then it took almost 1 month to get next 4 boxes And we had to constantly call them to get our 2 boxes, out of which only 1 came and 1 went missing .
The parcel that came were is pathetic condition.
@UPS_Canada@UPSAirlines We packed in strong carton boxes wrapped with stretch wrap and chose to send via UPS, as thinkingit is a trustworthy service.
At the time of shipping, We were informed that it will arrive in 3 working days.