Glenn Murray

Copywriter and UX designer, Sydney and Central Coast. Owner of Silver Pistol.

[Glenn Murray @SilverPistol]

Still the same useless replies from @Qantas. "The Spirit of Australia" my arse! Can't even SPEAK to someone in Australia about the refund I've been chasing for 7 months!

[Glenn Murray @SilverPistol]

Dear
@Qantas
. I've been chasing a refund since Feb. I've been promised the refund numerous times by phone support, but still don't have it. Spent more than 20 hrs on phone. Ur offshore 'support' is laughable. Please have someone from Australia call me. DM me for my phone number.

[Glenn Murray @SilverPistol]

Dear
@Qantas
. I've been chasing a refund since Feb. I've been promised the refund numerous times by phone support, but still don't have it. Spent more than 20 hrs on phone. Ur offshore 'support' is laughable. Please have someone from Australia call me. DM me for my phone number.

[Glenn Murray @SilverPistol]

This is fascinating. I think. I haven't quite figured it out yet. https://t.co/5TDfnt36v4

[Glenn Murray @SilverPistol]

This is a great discussion of some of the problems with Google's SGE (AI search). There are definitely big challenges ahead for publishers. And Google!

https://t.co/GcQI7ywr2E

[Glenn Murray @SilverPistol]

I know I'm very late to the party, but OMG, why did I never pick up on this?! Brilliant!

[Glenn Murray @SilverPistol]

@GwendalBrossard Not sure, to be honest. It's a big 'un though. :-)

[Glenn Murray @SilverPistol]

Google now lets people report spammy, deceptive and low quality webpages. Although this does feel a little like a Downvote / Dislike button, and may be used for evil, I think overall it's a good thing.

[Google Search Central @googlesearchc]

We're happy to introduce you to our new report for spammy, deceptive or low quality webpages!

If you want to learn a bit more, check out https://t.co/ZMIBT7Rqyf for more details.

[Glenn Murray @SilverPistol]

I know a lot of #copywriters (and clients) prefer fixed prices, but I reckon hourly rate works out better for both. And yes, there's a reason for the photo of Dr Hook!

https://t.co/PqBtPTYIGZ

[Glenn Murray @SilverPistol]

Why corporate speak is hurting you. https://t.co/Mkds0bgGqH

[Glenn Murray @SilverPistol]

Intelligent, research-backed article by @libbysander! I've worked from home for 20+ years, and it does my head in when I see my friends forced into offices for no good reason (e.g. in chat/email support roles!).

https://t.co/G6SaO18zwk

[Glenn Murray @SilverPistol]

Does #xero constantly make anyone else enter a 2FA code, even after ticking the 'Trust this device' checkbox? Does my head in!

[Glenn Murray @SilverPistol]

Yes!

[Glenn Murray @SilverPistol]

Ummmm...

[mike keenan @upmostmike]

Hello new client 😏

[Glenn Murray @SilverPistol]

Thinking about doing a bit of freelance #copywriting? Here are some things to consider...

https://t.co/tlRMPdvxbE

[Glenn Murray @SilverPistol]

Fascinating!

https://t.co/aew7nu6TWS

[Glenn Murray @SilverPistol]

@realBrookNash Pfft! I was too old to watch it in the first place!

[Glenn Murray @SilverPistol]

It's a no-brainer.

https://t.co/6w1k4Y4T0V

[Glenn Murray @SilverPistol]

Love this!

https://t.co/GqfTt4pm1E

[Glenn Murray @SilverPistol]

I'm sick of hearing how ChatGPT is going to put all #copywriters out of work. So I challenged it to a 'write off'. The result? It writes like a BAD copywriter, not a good one.

https://t.co/HlEFGqIMes