Brenda Sim

[Brenda Sim @SimBrenda]

@TelkomZA I’ve sent it via DM

[Brenda Sim @SimBrenda]

@TelkomZA what kind of a shambles are you running? You have sent my pensioner uncle a WiFi router by courier and are now charging him a subscription for something he never signed up for! He doesn’t even have or know how to use a smartphone let alone a computer! Scammers!

[Brenda Sim @SimBrenda]

@TelkomZA My uncle went into his local Telkom store a few times to resolve this but was turned away. Disgusting that staff could not help him. I am based in the UK and I have got to message you about this. I hope that this can be resolved failing which we will contact the ombudsman.

[Brenda Sim @SimBrenda]

@TelkomZA The air waybill did not have much information apart from his name, address and an order number which is confusing as he did not order anything. He had never seen a router before in his life and therefore did not know what it was

[Brenda Sim @SimBrenda]

@TelkomZA Yes he accepted the package as it was addressed to him. He was oblivious to what was inside the box and had no idea what it was for. Before accepting the package he asked the courier what was inside and was told he did not know!

[Brenda Sim @SimBrenda]

@TelkomZA @TelkomZA as my uncle doesn’t have any way of contacting you via internet. Can he go into an office or store in Durban to resolve this? Or can he telephone a certain number for assistance with this issue?

[Brenda Sim @SimBrenda]

@TelkomZA As mentioned my uncle doesn’t have any smartphone or use of a pc. He therefore cannot dm you which is why I have contacted you. What is the process? How can this be fraud when the equipment was sent to him?! But of course he didn’t order it!

[Brenda Sim @SimBrenda]

@AswadExodus @MPSHammFul Her face does look familiar. I’m sure I’ve seen her on Loftus Road a few times.

[Brenda Sim @SimBrenda]

@RobertDyas I am sick to the back teeth of having to chase your incompetent customer service team. From start to finish, my purchasing experience with you was pathetic. Stop fobbing me off. Revert to me urgently regarding a damaged item you have sold me ref DYS-7932488

[Brenda Sim @SimBrenda]

@GazHonestly One clearly doesn’t need to be intelligent to be an MP! This woman is deluded. God help us if Labour run the country!

[Brenda Sim @SimBrenda]

@virginmedia How do I log this issue for my service credit? My internet has been down all day and I cannot get through to your phone lines.

[Brenda Sim @SimBrenda]

@BBCOne no sound on your channel this morning. Ridiculous, you should get it right 100% of the time if you expect people to pay a tv license. Are you going to refund us a proportion for loss of sound?!

[Brenda Sim @SimBrenda]

@RebelsAnimal @waitrose These animals should be locked up.

[Brenda Sim @SimBrenda]

@FromoutsideAlan @NormanBrennan @DavidWo05684005 I believe it’s an Iranian flag

[Brenda Sim @SimBrenda]

@NormanBrennan These people are uncouth scum! Police should have guns to deal with situations like this.

[Brenda Sim @SimBrenda]

@chrissiemissy1 @BBCNews 🙄😴

[Brenda Sim @SimBrenda]

@eThekwiniM @eThekwiniM I AM STILL WAITING FOR YOUR REVENUE DEPT TO CONTACT ME. I JUST WANT MY REFUND.

[Brenda Sim @SimBrenda]

@eThekwiniM you seem to be ignoring my tweets and messages. I applied for my refund in November after selling my later mother’s house and you have kept my money. You owe me in excess of 17k, where is my money? I cannot get hold of your refunds dept.

[Brenda Sim @SimBrenda]

@eThekwiniM @eThekwiniM still waiting to be contacted and for my refund. This is ludicrous. Why won’t you just pay my refund to the account stated on my refund form. Kindly revert to me as a matter of urgency.

[Brenda Sim @SimBrenda]

Hi @eThekwiniM I’m still waiting for that call… they could just refund me instead?!