Helen Simmons

A Brit living in New York! I love food, cocktails and Vegas!!!

[Helen Simmons @Simmo2207]

Also want to add that the @AZCardinals staff were amazingly helpful. Danyela in particular was a superstar and really went out of her way to try and rectify the situation. So thank you @AZCardinals (and your great staff)

[Helen Simmons @Simmo2207]

Disgusting customer service @StubHub. Arriving to @AZCardinals stadium to find out our tickets are a false listing (none of the benefits listed included) and then told we can’t get more than a 25% refund because we had to use our tickets to get inside to find out they were false?

[Helen Simmons @Simmo2207]

Including @NFL as well so people are aware not to purchase their tickets from @StubHub

[Helen Simmons @Simmo2207]

@_MLFootball @lexiosborne @bturner23 @ChiefsFocus @chiefs_outsider @chiefshive @BradHensonPro @theonlydyl_ @AB84 @IcyVert @SSN_Eagles If he was that ill maybe he shouldn’t have done a pap walk dinner on the Friday night before the game…..

[Helen Simmons @Simmo2207]

@UberEats am struggling to understand why you can’t refund me for my order that was stone cold because your delivery driver was unable to follow directions. Food completely ruined after driving around for over 20 minutes (wouldn’t heat up properly) and you won’t refund me?!?

[Helen Simmons @Simmo2207]

Well that was underwhelming #TysonPaul

[Helen Simmons @Simmo2207]

Really think of any scenario and Final Destination taught us that there is some ridiculous way you could be killed. 2000’s horror films have a lot to answer for 😂

[Helen Simmons @Simmo2207]

As a millennial I have realized that the largest root cause of my daily anxiety is Final Destination. It really did teach me that any activity can kill you!

[Helen Simmons @Simmo2207]

Driving behind a truck, whatever it is carrying will come loose and you will die.

[Helen Simmons @Simmo2207]

@historydefined “We were on a break”

[Helen Simmons @Simmo2207]

@VividSeats I still haven’t received my Taylor Swift tickets for the show tonight in 4 hours. Can’t get through to your chat and your number doesn’t work in the UK. Please can someone help? #CustomerService

[Kansas City Chiefs @Chiefs]

🚨 GIVEAWAY TIME 🚨

RT for the chance to win this @StoneColdJones signed football‼️

[Helen Simmons @Simmo2207]

@hotelscomhelp Thank you! And to be fair your customer service rep was great, just very frustrating. Will DM details

[Helen Simmons @Simmo2207]

@Chiefs Hopefully improve the ride sharing areas so you can actually leave the games safely. Such a fun stadium and atmosphere for a game but is ruined waiting over an hour for a cab back

[Helen Simmons @Simmo2207]

@OpenTable hi! I have lost my email with my opentable dining reward link in it. Is there anyway for this to be resent?

[Helen Simmons @Simmo2207]

@VerizonSupport Thanks Roger. PM sent

[Helen Simmons @Simmo2207]

@VerizonSupport how do I get in contact with anyone? I can’t message in your app, Facebook messenger doesn’t work and no one calls me back with the callback request. I am on autopay and you have not collected my last payment and charged me a late payment fee. Can someone help

[Helen Simmons @Simmo2207]

@ALDO_Shoes I returned order number 392543193 on November 12th and still haven’t received my refund. When can I expect to receive this?

[Helen Simmons @Simmo2207]

@rabbitinahat Yes! And I didn’t realise what had really happened/the impact, was just annoyed my morning cartoons were cancelled 😂

[Helen Simmons @Simmo2207]

@VirginAtlantic just wanted to give a shout out to the amazing crew on flight VS009 yesterday. They were amazing and went above and beyond. They even gave us a gift for our move which we can’t wait to enjoy. #virgin #customerexperience #customerfeedback #Champagne #NYC