Simon Keith Davies

Deaf, Hearing Dog Partner, Nerd.

[Simon Keith Davies @SimonKD1980]

@ubereats_uk @MMatharoo Don't worry Mandip, I am sure they will look into this and decide that they delivered one bag which is definitely within the delivery frame work of their internal policy.

[Simon Keith Davies @SimonKD1980]

Please be very very careful ordering food from @McDonaldsUK delivery app. When something goes wrong they refuse to help and tell you to speak to @ubereats_uk who frankly are even worse.

Given I have all the time in the world, I won't be backing down on this.

[Simon Keith Davies @SimonKD1980]

@McDonaldsUK took over an hour to deliver my meal today and when it did arrive it was stone cold. Spoke to @UberEats who basically told me it was delivered in a reasonable time frame. I live 5 minutes from the McDonalds it came from!

[Simon Keith Davies @SimonKD1980]

@KellieLouWilson Yep, I use TextRelay and end up saying sorry to the Relay assistant.

[Simon Keith Davies @SimonKD1980]

Deep the bowls of the DWP...

"How do we make PIP applicants feel useless?"

"Oh I know, how about when they fill in a form that says they are deaf... We ring them!"

"OOoooo, that's awful and what when they don't answer?"

"We leave them a... voicemail...!"

"Excellent"

[Simon Keith Davies @SimonKD1980]

@KellieLouWilson "When they try to ring us do we make it easy?"
"No, god no, we make the number simply ring out after making them sit through 20 minutes of messages"
"and then...?"
"We blame them, for being deaf!"

I really wish this wasn't true @KellieLouWilson but I fear...

[Simon Keith Davies @SimonKD1980]

@NatWest_Help I made a complaint about receiving letters that are inaccurate and worrying. Despite your team apparently investigating my complaint, the letters are still arriving. Could you explain how “Banking My Way” applies if complaints like this are effectively ignored?

[Simon Keith Davies @SimonKD1980]

@NatWest I made a complaint about receiving letters that are inaccurate and quite worrying. Despite your team apparently investigating my complaint, the letters are still arriving. Could you explain how “Banking My Way” applies if complaints like this are effectively ignored?

[Simon Keith Davies @SimonKD1980]

@Wimbledon any chance you can subtitle the pip the strawberry video on the app? Quite difficult to follow when I have no idea what's being said.

[Simon Keith Davies @SimonKD1980]

@AmazonUK can I get a discount on my Amazon Prime given the amount of content on your streaming services which doesn't have subtitles?

[Simon Keith Davies @SimonKD1980]

@KellieLouWilson @BootsUK Gotta love that kind of joined up thinking...

[Simon Keith Davies @SimonKD1980]

@NatWest_Help So far it's taken 2 months, I'm not sure how it takes that long.

[Simon Keith Davies @SimonKD1980]

@NatWest_Help can someone please tell me why Ive had email after email.saying my complaint is taking longer than normal to resolve?

It's almost as if the email gets sent automatically and no one is actually doing anything...

[Simon Keith Davies @SimonKD1980]

@16bitnostalgia Who did they get to the art work, Phillip age 6? Honestly that's really bad..

[Simon Keith Davies @SimonKD1980]

@MIPixelStudios I feel your pain dude, spent ages coming up with different characters and a decent story and then cried as I realised I'd have to draw each one...

[Simon Keith Davies @SimonKD1980]

Took me 3 attempts to get @NatWest_Help to talk to me via TextRelay today. Even when I did get through it was a painful experience. I'm sure @TeamGB appreciate the money they get from you, let's just hope they don't have to ring you to get it though.

#Disability #deaf

[Simon Keith Davies @SimonKD1980]

So @PayPalUK don't seem to care that they happily #discriminate against people with #disabilities.

[Simon Keith Davies @SimonKD1980]

@PayPalUK tried to make phone call via Text Relay and was told they wouldn't deal with the call. Second call in 1 week you've discriminated against a disabled person!

I've have the call chats and will happily show @Limping_Chicken, I'm sure they would be interested.

[Simon Keith Davies @SimonKD1980]

@NatWest_Help who do I complain too about a complaint letter? Spelling mistakes, wrong dates and sentences that make no sense.

I'm quite alarmed that you can't even get a complaint letter correct.

[Simon Keith Davies @SimonKD1980]

@16bitnostalgia I get that Hogan losing clean would of hurt his character but it always annoyed me as a kid. As an adult I always question wouldn't him losing clean actually have built up a win even more.