Simon Venn

[Simon Venn @SimonVenn76]

@whoop Follow done @whoop look forward to getting the connection issue fixed

[Simon Venn @SimonVenn76]

@whoop having major connection issues with my strap and huawei p30 Pro. Followed all the instructions, watched the videos ansld rebooted and fully charged and still nothing. Have sent logs and submitted message to support... Losing all faith in this product

[Simon Venn @SimonVenn76]

It's gonna rain later so you may want to stay at home tonight.... Good news is we still have some tickets left for our online comedy evening.. Just £6 for a household ticket with 4 comedians starting at 8pm... Get tickets:https://t.co/tfpUuRoMYP

[Simon Venn @SimonVenn76]

@OoniHQ the chat with agent didn't result in a ticket being submitted again. I just want a full refund please, am so disappointed with your aftersales. No phone or email..how do i get a request in for a refund?

[Simon Venn @SimonVenn76]

@OoniHQ Just found out it's end of Feb for delivery? 3 month fulfillment is ridiculous, you shouldn't have promoted as you did pre black friday.. Totally disappointed now. Full refund for me as well

[Simon Venn @SimonVenn76]

@OoniHQ hey there! I got my order in on Thursday to be able to deliver for Christmas and then after you took payment I find out I'm on preorder?? Last night I waited for hours to get a ticket from online chat support and still nothing. Can you help with an update at all please?

[Simon Venn @SimonVenn76]

@OoniHQ My order number is Ooni order #UK90784. Ordered online Thursday 25th Nov on UK account the book, koda 16, cover and 16inch peel. £410 all in.

[Simon Venn @SimonVenn76]

@OoniHQ Thanks guys I'll drop you a DM

[Simon Venn @SimonVenn76]

@boughtbymany any chance someone from your team could actually pick up the phone?

[Simon Venn @SimonVenn76]

@boughtbymany Can some one please contact me regarding my claims. I have had no emails and no explainations from you and am frankly bored chasing you all the time. In 11 years of insuring my dog this is the worst service I have ever had.

[Simon Venn @SimonVenn76]

@boughtbymany Can some one please contact me regarding my claims. I have had no emails and no explainations from you and am frankly bored chasing you all the time. In 11 years of insuring my dog this is the worst service I have ever had.

[Simon Venn @SimonVenn76]

@MrNickKnowles loved having you and the team back with the amazing @surfability caswell bay biggest build.. What great vision from Ben and well deserved build project that will put a smile on so many families faces!.... Ps.. I like the beard, hair and lockdown paunch mate! 😁