Simplii Financial

Welcome to the Bank of Now. Simplii Financial is for those who
live in the moment, with no-fee daily banking and tools that suit
your life today.

[Simplii Financial @SimpliiFin]

During the Canada Post service disruption, mail you normally receive from Simplii may be delayed. Learn about our digital banking services and continue making your payments on time by visiting our Online and Mobile Banking Tips page on https://t.co/5CiDGrICRN.

[Simplii Financial @SimpliiFin]

@KentLittler Hi there. We did not receive your private message, but we'd be happy to address any concerns you may have. Please feel free to visit our website at https://t.co/AHn63sEqHT and select "Our process for resolving your complaint" for more details. ^Steven

[Simplii Financial @SimpliiFin]

During the Canada Post service disruption, mail you normally receive from Simplii may be delayed. Learn about our digital banking services and continue making your payments on time by visiting our Online and Mobile Banking Tips page on https://t.co/5CiDGrICRN.

[Simplii Financial @SimpliiFin]

@KentLittler Thank you for sharing your feedback, Kent. We apologize for the inconvenience caused by advertising during your transactions and bill payments. Your experience is important to us. Please send us a DM so we may further review. ^Monique

[Simplii Financial @SimpliiFin]

@igorsbooks Hi. We did not receive your DM, but we'd be happy to help with any concerns you may have. Please visit our website to learn more about our process for resolving your complaint at https://t.co/AHn63sEqHT and select "Our process for resolving your complaint" for details. ^Monique

[Simplii Financial @SimpliiFin]

@igorsbooks To review this further for you, please contact our 24/7 Telephone Banking team at 1-888-723-8881.

If you have any further questions or concerns, please do not hesitate to send us a DM. (2/2) ^Monique

[Simplii Financial @SimpliiFin]

@igorsbooks Hi there, thanks for reaching out. We're sorry to hear you're having issues with your cards tap feature. There could be several reasons why your tap feature isn’t working, including card damage, exceeded transaction limits, or terminal issues. (1/2)

[Simplii Financial @SimpliiFin]

@ClaudeNdumbi Hi Jean Claude, thank you for reaching out. Please give our team a call at 1-888-723-8881, we’re available 24/7 and will be happy to assist you further with your request. We look forward to helping you resolve this as soon as possible. ^Steven

[Simplii Financial @SimpliiFin]

@Far4Truth If you have any other questions about our products or services, feel free to ask. If you'd like to provide any feedback, please visit: https://t.co/v9CevQc9im and select the "Feedback" button found on the right side of the page. (2/2)^Monique

[Simplii Financial @SimpliiFin]

@Far4Truth Hi Farhan, thanks for your question! At this time, Simplii Financial chequing accounts automatically earn interest, even at a minimal rate like 0.01%. There isn’t an option or process to disable interest accrual. (1/2)

[Simplii Financial @SimpliiFin]

@the__Indian_lad Hi there. We did not receive your DM, but we'd be happy to address any concerns you may have. Please feel free to visit our website at https://t.co/AHn63sEqHT and select "Our process for resolving your complaint" for more details. ^Steven

[Simplii Financial @SimpliiFin]

@the__Indian_lad @cibc Hi there, thanks for providing us with the opportunity to address your concerns. We'd like to learn more about your experience. Please send us a DM so we may further review. ^Monique

[Simplii Financial @SimpliiFin]

@MikeHockings Hi there. Thanks for the honest feedback, we appreciate you sharing it. We know preferences on card design can differ, and rates can vary across products and institutions over time. We’re always listening and value your perspective. ^Steven

[Simplii Financial @SimpliiFin]

@Lia062599 Hi there. We’re sorry to learn you’re experiencing issues. If you’re still having trouble, please send us a direct message with more details so we can assist you further. Thank you for reaching out! ^Steven

[Simplii Financial @SimpliiFin]

@itsdannijee Hi there. We did not receive your DM, but we'd be happy to address any concerns you may have. Please feel free to visit our website at https://t.co/AHn63sEqHT and select "Our process for resolving your complaint" for more details. ^Steven

[Simplii Financial @SimpliiFin]

@itsdannijee Hi there. Spotted your post and we're here to help. Please send us a DM regarding any concern you may have so we can make sure it is addressed. ^Steven

[Simplii Financial @SimpliiFin]

@dorian246 Hi there. We’re thrilled to know you’d like to recognize one of our employees for their outstanding service! Please send us a dm with the employee’s name and details about your experience, and we’ll make sure your feedback is shared with our team. ^Steven

[Simplii Financial @SimpliiFin]

@pacific0__ Hi there. We did not receive your DM, but we'd be happy to address any concerns you may have. Please feel free to visit our website at https://t.co/AHn63sEqHT and select "Our process for resolving your complaint" for more details. ^Steven

[Simplii Financial @SimpliiFin]

@dorian246 Hi there. We're sorry to learn about your recent experience and would like to learn more. Please send us a DM us at your earliest convenience. Thanks again for bringing this to our attention, as your feedback is important to us. ^Steven

[Simplii Financial @SimpliiFin]

@pacific0__ Hi there, we're sorry to learn about your experience. Your opinion matters to us. If you have any concerns you'd like addressed, please send us a DM and we'll do our best to make sure they're reviewed. ^Steven

[Simplii Financial @SimpliiFin]

@thegrimwulff Hi there, thanks for reaching out. We apologize for any inconvenience caused. If you are still experiencing Online Banking difficulties, please do not hesitate to send us a DM. ^Monique

[Simplii Financial @SimpliiFin]

@GwenKyrieEleis Hi there. Thank you for reaching out and bringing this to our attention. We understand how concerning unexpected charges can be. For your security, please give us a call at 1-888-723-8881 so we can review your account and assist you directly. We’re here to help. ^Steven