Simply Wish

A first of its kind graphic & product design & manufacturing studio in India. Brands: QreativeQick, Boxperience, TithiTara, Awwwfline Games & Pitara

[Simply Wish @SimplyWish]

@IndiaPostOffice Still no email or update.

[Simply Wish @SimplyWish]

@IndiaPostOffice - we’ve been following up on the status of these international couriers & there is no reliable response locally. Can you please pls help?

CK685717691IN
02.07.2021
CK685718286IN
05.07.2021
CK685726265IN
17.06.2021
CK685719091IN
07.07.2021
CK051231051IN
24.07.2021

[Simply Wish @SimplyWish]

@IndiaPostOffice Still waiting for the email.

[Simply Wish @SimplyWish]

@IndiaPostOffice Sir / Madam,

we accept your apologies and your reason to stop tweeting. Just tell us WHEN will the resolving mail come to us? We are sure our case doesn’t need CID or RAW agents to solve. Just communicate WHEN. Give a date to end this painful experience with @IndiaPostOffice

[Simply Wish @SimplyWish]

@IndiaPostOffice No mails received. Adding 5 more days of pain to the process. How much more?

[Simply Wish @SimplyWish]

@IndiaPostOffice You’ve been taking up the matter ever since our first complaint. It is beyond comprehension that you cannot give us a status of the parcels since June. You’ve been telling us someone from Bangalore Foreign Post will respond. But tell us by WHEN? GIVE US A DATE.

[Simply Wish @SimplyWish]

@IndiaPostOffice Anyone there? Like anyone?

[Simply Wish @SimplyWish]

@IndiaPostOffice Just a gentle reminder. It’s October. The parcels were sent through India Post in June. While we are waiting for communication from your end, the receivers are waiting for their parcels too. Don’t forget.

[Simply Wish @SimplyWish]

@IndiaPostOffice Sir / Madam

It’s been 3 more days and we have not received any email or communication from your team.

Can’t priorities be set for parcels that have gone way beyond acceptable delivery timelines? 3.5 months & still counting coz we too wish to celebrate Azadi Ka Amrit Mahotsav

[Simply Wish @SimplyWish]

@IndiaPostOffice We’ve been waiting. We continue to wait. Hope we can end this, this week.

[Simply Wish @SimplyWish]

@IndiaPostOffice Awaiting response 🙏

[Simply Wish @SimplyWish]

@IndiaPostOffice @pib_comm @AshwiniVaishnaw @CPMGKARNATAKA How much more time?

[Simply Wish @SimplyWish]

@IndiaPostOffice @pib_comm @AshwiniVaishnaw @CPMGKARNATAKA The written complaint was lodged on 6th Aug, the email complaint (was again) lodged on 30th Aug as per your tweet. We still don’t have an update. Parcels from June 2nd and we are staring at Sept 2 with no track of them. We deserve better!!!

[Simply Wish @SimplyWish]

@IndiaPostOffice How much more time? Do you not have a charter on closing complaints?

[Simply Wish @SimplyWish]

@MadhubaniMotifs Did @IndiaPostOffice manage to resolve your issue?

[Simply Wish @SimplyWish]

@IndiaPostOffice We’ve received the mail. Thank you - but that’s not helping either. How long before we get our parcels delivered? Atleast GIVE A DEADLINE.

4 parcels with absolute no progress on delivery. 2 months & counting. @AshwiniVaishnaw @CPMGKARNATAKA @pib_comm - would you care to help?

[Simply Wish @SimplyWish]

@IndiaPostOffice Appreciate the progress. Thank you. Looking forward to the response & update you get from USPS.

Also, for the Britain parcel - we are unsure why a customer will refuse delivery after having placed an order. However, we will check with the customer & share feedback, if any.

[Simply Wish @SimplyWish]

@IndiaPostOffice This shared status we have been reading since the given dates. What we want to know is: what’s the next course of action? Why haven’t they reached the respective destination customers? @IndiaPostOffice - can you do more than what we’ve already done?