@ZeptoNow@zeptocares Extremely disappointing experience. Ordered an Amul Coffee Bar ice cream for ₹60 through Zepto and received it completely melted, spilled and in an unacceptable condition. The photos speak for themselves.
Even worse, Zepto support keeps giving repetitive bot-like responses instead of actually resolving the issue.
I want a proper resolution and refund. If this continues to be ignored, I will escalate the complaint through the appropriate consumer grievance channels.
I ordered and you cancelled the prints order before the delivery was free and after you delivered you applied 30 rs delivery charge why would I pay its your fault to cancel i want my complete refund I paid 101 rupees and you cut xtra 30 in refund @SwiggyCares
Are you even real this again I m reporting and issue in last 2 days when I talked to your costumer care they misbehaved and did not even gave the resolution order id :260408IMPSV00103
@SwiggyCares
Order id : 234412132077622
I ordered today just because of an icecream deal but it wasn’t delivered, the app shows it as delivered. Support says it was “not available” then why wasn’t I informed earlier? And I was offered just ₹9 as refund, which is unfair
I want a proper resolution and compensation for this it's completely a scam that you say it's delivered and if it's not available why did you not informed this is fraud @SwiggyCares@instamart_it
@Swiggy@instamart_it
This is completely unacceptable behaviour why you even accepted order and if I had not raised the issue then it was just vanished with my money it's notthe matter of now y it's matter of my trust and my mental health
Order id : 7812325312
@zomato@zomatocare
What the hell is this i oddered and after around 1 hour you are saying that order is cancelled what about my time waste I was hungry was so long and restaurant was under 1 km what's this irresponsible behaviour