Rey Al Tolin

the musings of a whirl pooled mind |ThaiBL addict | Pisces | LGBT

[Rey Al Tolin @Sinclair_83]

...simply live this day, YerLa. stop caring about growing old alone. have that courage to find the magic of today. go out and appreciate the deserving things around you: people who matter, places that will inevitable change and circumstances that will get rearranged eventually.

[Rey Al Tolin @Sinclair_83]

@mayaofficialph hi I would like to make a complaint about the service I received. How do I make a formal complaint?

[Rey Al Tolin @Sinclair_83]

@rexezra91 yes

[Rey Al Tolin @Sinclair_83]

@everythinganton hahaha

[Rey Al Tolin @Sinclair_83]

@iamMVP @pldt @PLDTHome

However, i still have not received the promised call back from a manager by @PLDT_Cares . i hope the customer care team will have a better process for a better customer experience.

[Rey Al Tolin @Sinclair_83]

@iamMVP @pldt @PLDTHome @pldt

My internet has been restored today. Thank you for taking action and I really appreciate the sense of urgency and profesionalism of the ground technicians who untiresly kept following up with me last night and until it is resolved this morning. ❤️

[Rey Al Tolin @Sinclair_83]

@iamMVP WHEN WILL A MANAGER OF YOUR @PLDT_Cares CALL ME????

[Rey Al Tolin @Sinclair_83]

YOU HAVE BEEN COORDINATING WITH YOUR SO CALLED GROUP FOR 4DAYS. OBVIOUSLY THERE IS NO COORDINATION HAPPENING!!!

[Rey Al Tolin @Sinclair_83]

@iamMVP @PLDT_Cares @pldt @PLDTHome @PLDTEnterprise

NO! I DONT UNDERSTAND WHY MY INTERTNET HAS NOT BEEN RESOLVED YET AFTER 4 DAYS. AND I CERTAINTLY DO NOT UNDERSTAND WHY I AM DELIBERATELY REFUSED A CALL BACK FROM A MANAGER??? I NEED MY INTERNET SERVICE NOW!!!

[Rey Al Tolin @Sinclair_83]

@iamMVP @iamMVPjr DO YOU EVEN CARE ABOUT YOUR CUSTOMERS? or YOU ARE JUST AWFULLY CONCERNED ABOUT RIPPING OFF YOUR CUSTOMERS? @PLDT_Cares @pldt @PLDTHome YOUR CUSTOMER SERVICE SUCKS AND THAT IS AN UNDERSTATEMEMT

[Rey Al Tolin @Sinclair_83]

@PLDT_Cares @PLDTHome @iamMVP @iamMVP WHAT A CRAPPY CUSTOMER SERVICE YOUR COMPANY HAS! ARE YOU EVEN GOING TO DO SOMETHING ABOUT IT?

[Rey Al Tolin @Sinclair_83]

@iamMVP @PLDT_Cares @pldt @PLDTHome @PLDTEnt_Cares @PLDTEnterprise @ConvosAtHomePH

IT HAS BEEN 4 DAYS OF NO INTERNET. PROMISED TO BE SOLVED IN 24 TO 48 HRS. PROMISED A MNGER CALL WITHIN AN HOUR. ITS BEEN 24 HOURS NO CALL FRM MANAGER. MY BILL IS DUE ON 11/02 YET NO SERVICE?????

[Rey Al Tolin @Sinclair_83]

I CANNOT EVEN CALL 171… WHAT’S UP @PLDT_Cares @PLDTHome @iamMVP ??? ARE YOU EVEN PLANNING TO RESOLVE THE ISSUE?

[Rey Al Tolin @Sinclair_83]

@PLDTEnterprise if you dont mind, may i just ask a contact information, maybe an email that reaches corporate. not an email that gets filtered first by customer service. i really wish to log a formal complaint. this experience is just too bad. thanks

[Rey Al Tolin @Sinclair_83]

@iamMVP @pldt @PLDT_Cares @pldt @PLDTHome @PLDTEnterprise @PLDTEnt_Cares @speedhitters @ePLDT @ConvosAtHomePH

I WAS PROMISED A CALL BACK FROM A MANAGER WITHIN AN HOUR. IT HAS BEEN 2 HOURS, I HAVE NOT RECEIVED A CALL BACK. PLEASE HAVE SOMEONE CALL ME BACK ASAP!

[Rey Al Tolin @Sinclair_83]

@PLDTEnterprise my dm settings is okay. i have not received a message. i have been trying as well to respond to your replies. it did not go through as well. i hope this one does.

[Rey Al Tolin @Sinclair_83]

@PLDTEnterprise read my DMs…

[Rey Al Tolin @Sinclair_83]

@PLDTEnterprise oh please, feel free to read my DMs to your company and you will know how gravely frustrating your customer service is.

[Rey Al Tolin @Sinclair_83]

@iamMVP @PLDT_Cares @pldt @PLDTHome @PLDTEnterprise @PLDTEnt_Cares @speedhitters @ConvosAtHomePH @ePLDT @PSFVolunteer

I DONT HAVE INTERNET FOR THE LAST 2 DAYS AND YOUR TECHNICAL TEAM IS NOT DOING ANYTHING!!!! WHERE ARE THE TECHNICIANS????

[Rey Al Tolin @Sinclair_83]

@rexezra91 dili ipasaba dhae kay confidential

[Rey Al Tolin @Sinclair_83]

@rexezra91 hahahahahahaha

[Rey Al Tolin @Sinclair_83]

okay ra ni sha @rexezra91 ? hahaha

[ALTStarMagic 💫 @AltStarMagic]

“My basis would be my spiritual conviction” 💀💀💀 #AbolishMTRCB