@Sony Vietnam / zShop: I want one clear resolution.
Either follow through on the refund I requested and you agreed to process, or return my properly repaired FX5 with Sony documentation. No more contradictory updates. No more “please wait.”
Sony owners: please share your experiences.
I’ll post the outcome too.
What the hell, @Sony ?
I flew from Thailand to Vietnam after zShop told me my $5,000+ FX5 was “successfully repaired.”
I still don’t have my camera. Then @Sony told me they were arranging a replacement part from Japan.
So… what exactly was repaired?
@Sony To be fair:
ZShop gave me a free A7R V loaner.
Sony confirmed the service center is authorized. I appreciate that, but none of that explains:
refund processing, then cancelled
“repaired” then still waiting for parts
I am flying back to Vietnam, to confirmed date, still no FX5
@Sony Then @Sony Vietnam told me:
“Sony is currently arranging to have the replacement part shipped from Japan”
Expected handover: September 30.
That was days after I’d already been told the camera was “successfully repaired.” What the hell happened here?
I flew from Thailand to Vietnam expecting to collect it.
“Sony has reported that work on your device is complete”, but final checks and paperwork would take “a few more days.” No exact date. My camera was apparently repaired enough to refuse my refund, but not repaired enough to give back to me.
@Sony I said fine. If it’s properly repaired under Sony warranty, give me the camera back and give me Sony’s repair documentation.
ZShop asked: “Could you please let us know when you can come over to our branch to receive your camera?”
So I planned around that.
@Sony Then suddenly, September 16, from ZShop:
“your camera has been successfully repaired and is now functioning normally.”
And because it was supposedly repaired, the refund I had requested and they had agreed to process was no longer going ahead.
Convenient timing.
@Sony At that point I requested a refund. Why?
Because there was no reasonable replacement deadline anymore.
zShop replied:
“we can refund fx5: 141,990,000đ to you”, so I agreed.
The next day they asked for my payment details “to… process the refund.”
@Sony August 26:
zShop told me:
“Sony will change you a new camera fx5”
ETA: around mid-September. Fine, it is not ideal, but at least there was a solution.
Then on September 14, I was told the replacement had been pushed to November.
@Sony I bought the FX5 new from ZShop in Ho Chi Minh City.
Around two weeks later, the flip-out screen started showing artifacts.
I have not dropped it, no liquid, normal use.
I reported it immediately. I bought a camera to shoot with. Not a second job chasing its repair status.
I have finished v0.3.6 for macOS content creation assistant - SightRoll. It analyzes footage with VLM locally (no tokens wasted), categorizes it and now you're able to search for specific scenes objects and moreover plan your timelines, YT shorts/IG reels in Director chat
https://t.co/fTQIfgHOwP
@stepango Frankly speaking, problem was found by me while testing 6000 video files processing, agent fixed that - true, contribution was mine, I could leave this working in my fork.
I hope with all that hype DeepSeek team will be able to have additional funding to make their API better. One of the most important features, I guess would be able to fine-tune and RAG their models. I also hope that they will improve throughput #deepseek#r1#ai
(2) transparent, and I think blockchain is the answer. When we can make data-pipelines, data itself and training process controlled and validated, then AI technology will become much safer and truly Open. #ai#deepseek#r1
(1) It is amazing what DeepSeek has achieved with their R1 and opening weights and model to the whole community. There are some bias concerns though, since we don't know the pipeline to generate the "synthetic" data, so we should seek the ways of how to make such models training